Manager, Sales

4 weeks ago

Ponte Vedra Beach, Florida, United States teamworkonline Full time

TPC Sawgrass, located in Ponte Vedra Beach, Florida, is the birthplace of the TPC Network and the backdrop to PGA TOUR headquarters. Within the Mediterranean-Style, 77,000 square foot clubhouse, we provide our PGA TOUR Players, Families, Executives, Members and Guests with truly memorable culinary and service experiences in multiple dining outlets, beautifully appointed banquet and meeting spaces, and an expansive gallery. For the golf enthusiast, we provide a world class golf experience on either of our two PGA TOUR championship courses, including the famous Stadium Course, home to THE PLAYERS Championship. If you are looking to improve your game, our PGA TOUR's Performance Center offers lessons from the top PGA instructors in the industry as well as club fitting and fitness.

Tee up your career as a part of our team with the TPC Network

TPC Sawgrass a world-renowned golf club, home of the PGA TOUR and PLAYERS Championship, and premier event venue in the Ponte Vedra Beach/Jacksonville Florida area. We take extreme pride in the quality of our food and beverage department and offer our guests a multitude of room options for any party size as well as a sprawling event lawn with picturesque views of the property grounds.

Our banquet business is high-volume and complex with multiple events throughout most days of the year. We specialize in weddings, corporate meetings/dinners, and charity events, but have the space and ability to execute events across the entire spectrum.

This position reports to the Director of Group Sales and is a valuable team member in the overall success of the department. While this is a busy operation, we provide all the resources needed to achieve our goals while ensuring our managers have a healthy work/life balance.

The Sales and Catering Manager's primary focus is finding new business, growing business from existing accounts, preparing banquet event orders with accurate event details and providing timely and clear communication to clients and internal staff.

Qualifications

  • High school diploma or equivalent education, college degree preferred.
  • Thorough knowledge of general hospitality business.
  • Must have a minimum of two years catering sales experience, luxury property experience preferred.

Responsibilities/Duties

  • Prospect for new business and increase revenue from existing accounts
  • Respond to leads in a timely and professional manner
  • Conduct property site visits and entertain clients
  • Develop and execute the strategic business plan for catering sales. Utilize catering event software, TripleSeat, to track event revenue and manage sales process
  • Prepare sales contracts, banquet event orders and final billing
  • Ensure event pricing, room setup, menu details, dietary restrictions, audio visual needs, Internet needs, taxes and service charges are correct within the banquet event order
  • Ensure timeliness and collection of all contractual financial deposits and commitments
  • Contact client to obtain menu selections with an emphasis on upselling opportunities
  • Confirm final number of guests by deadline dates in accordance with TPC policies
  • Oversee event execution to ensure client's needs are met
  • Network in the local community
  • Sell the club against the local competition. Conduct market surveys to ensure club's position in the local market.
  • Clearly communicate club policies to clients
  • Orchestrate vendors' schedules and communicates delivery and set up times for decorating or theming the room with client and banquet team
  • Assume responsibility as the manager/supervisor on the floor (front-of-house) as needed for banquets, ensuring food and service standards are maintained
  • Assume responsibility for and assist in the cleanliness and proper setup of banquet rooms
  • Manage and maintain relationships with special event vendors (florists, rental companies, entertainers etc.)
  • Resolve client event concerns
  • Operate within all guidelines, policies, standards and constraints as established by PGA TOUR Golf Course Properties INC and operates under all mandatory standards of operations as they relate to Food and Beverage operations
  • Special projects or other duties as assigned

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

This job operates in a professional office environment and routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel; use hands to handle or feel; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.

An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.

This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

Travel

  • Travel is generally limited to the local area

Work Schedule Expectations

  • This position requires shifts as necessary based on business levels

Supervisory Responsibility

  • This position manages employees and is responsible for the performance management and hiring of the employees within the department

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