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Guest Service Agent

4 months ago

Columbus, Ohio, United States The Westin Great Southern Columbus Full time
We are seeking a guest focused, friendly Guest Service Agent who can ensure a positive, lasting impression through attending to guests' needs, including, but not limited to, registration, checkout, and cashiering.What you will be doing

Greet and welcome guests upon arrival.

Register guests into the computer, verifying reservation, address, and payment information.

Promote the hotel brand's preferred guest program and provide recognition and benefits to all present members.

Accept payment for guests' accounts both at the time of registration and at checkout.

Maintain a house bank and make a deposit and accurate report of receipts daily.

Post miscellaneous charges as requested.

Follow all safety and sanitation policies and procedures.

Perform any other duties as assigned.

Looking for more than just a job and ready to build your career? Our Management Development Program is a perfect way to get you to the next level. Exceptional candidates could achieve a management opportunity in less than one year What's Your More?

TEAM Benefits:Health, Dental, Vision
Life insurance
401k
Management Development Program
Career advancements
Employee discounts
Travel Discounts
Free bus pass
Referral Bonus Program
EOE/M/F/D/V Source: Hospitality Online