Front Desk Agent

7 days ago


Columbus, Ohio, United States Indus Hotels Corporate Full time
{"Job Title": "Front Desk Agent", "Job Summary": "We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Indus Hotels Corporate. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling front office operations, and ensuring a seamless experience for our guests.", "Responsibilities": "

* Greet and welcome guests, respond to their inquiries, and resolve any issues in a professional and courteous manner
* Manage front office operations, including check-in, check-out, and room assignments
* Maintain accurate records, handle cash and credit transactions, and perform other administrative tasks
* Collaborate with the sales team to maximize revenue and ensure a positive guest experience
* Participate in ongoing training and development to improve skills and knowledge

", "Requirements": "

* High school diploma or equivalent required
* 1-2 years of customer service experience in a hotel or hospitality setting
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing situations
* Basic math skills and accuracy with handling cash and credit transactions

", "Benefits": "

* Competitive hourly rate
* Opportunities for advancement and professional growth
* Comprehensive benefits package, including medical, dental, and vision insurance
* Paid time off and holidays
* Hotel discounts and other perks

"}

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