Assistant Banquet Manager

2 months ago

Baltimore, Maryland, United States Hilton Baltimore Inner Harbor Full time
The iconic Hilton Baltimore Inner Harbor is seeking an experienced and motivated full-time Assistant Banquet Manager to join their team This 757-room property is located next to Oriole Park at Camden Yards, Inner Harbor's museums, the National Aquarium, and connected to Baltimore Convention Center via skywalk There are a range of flexible event venues, including outdoor multi-function areas and the largest hotel ballroom in Baltimore. Every meeting space features natural light, and our event planners are available to assist with catering, room configuration, and A/V services.

Shift Pattern: Shifts may include AM, PM, weekend, and holidays based on business needs

An Assistant Banquet Manager is responsible for assisting in the planning, organization and execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As an Assistant Banquet Manager or Director, you would be responsible for assisting in the planning, organization and execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Assist in the management of all Banquet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Supervises food and beverage set up and clean up
Assist in planning, organizing and executing all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward
Assist in recruiting, interviewing and training team members
Greets clients and responds to guest requests in a timely, friendly and efficient manner
What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program: 100 nights of discounted travel
Access to your pay when you need it through DailyPay
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
Flexible shifts and days off
Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care
Mental health resources including free counseling through our Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
401K plan and company match to help save for your retirement
*Available benefits may vary depending upon property-specific terms and conditions of employment RequirementsWhat are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes: Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Source: Hospitality Online

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