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EHR Solutions Advisor 2, Technology and Digital, FT
3 months ago
Baptist Health South Florida is the region's largest not-for-profit healthcare organization with 12 hospitals, more than 27,000 employees, 4,000 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. Baptist Health is supported by philanthropy and committed to its faith-based charitable mission of medical excellence.
Our mission, vision, and values make us who we are at Baptist Health and are at the center of everything we do. At Baptist Health, we positively impact the human experience for patients, employees, and physicians. Our success comes from a culture of quality and dedication that is instilled into every member of the Baptist Health family.
This year, and for 24 years, we've been named one of Fortune's 100 Best Companies to Work For, based on employee feedback. We've also been recognized as one of America's Most Innovative Companies and People Magazine included us in 50 Companies That Care. Based on the U.S. News & World Report Best Hospital Rankings, Baptist Health is the most awarded healthcare system in South Florida, with its hospitals and institutes earning 45 high-performing honors.
But really, the reason we're excited to come to work is the people.
Working together, we form personal connections with our colleagues that are stronger than most of us have experienced at other jobs. We develop caring relationships with our patients and their families that go beyond just delivering healthcare. After all, we know what it's like to be in their shoes. Many of us have been patients here and have had family members as patients here. We're committed to delivering quality care in the most compassionate way possible because we feel a personal stake in the outcomes. When it comes to caring for people, we're all in.
Description:** Hybrid Position **
Provides initial and ongoing workflow-based training and adoption support for providers and clinical support staff in accordance with position-specific clinical and business needs. Serves as an advisor to providers as the health care industry transforms in order to impact improved performance outcomes. Serves as a strong member of the team and takes the lead on the identification of optimization aspects for development/improvement of electronic documentation solutions that support workflows aligning with the current best practice standards. Participates in developing, maintaining, and updating the Computer Based Training modules on all required platforms used across BHSF. Travels to various BHSF sites as assigned to conduct ongoing rounding and workflow assessments. Conducts EHR coaching and refresher sessions for medical specialties/clinical staff. Initiates and completes Informatics optimization projects. Exhibits proficiency related to analytical tools, diagramming of data and process flow as part of the Informatics project documentation. Serves as a mentor to EHR Solutions Advisor 1 on how to conduct and document workflow analysis. Facilitates and supports multiple clinical systems go-lives across BHSF as directed, including weekends and night shifts as needed.
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Qualifications:Degrees: Bachelors Additional Qualifications: Minimum two years of Informatics experience.
Certified Associate in Healthcare Information and Management Systems (CAHIMS) certification preferred.
Ability to work independently, using project management methodology to establish priorities, organize multiple projects and plan work to satisfy established Informatics timeframes.
Ability to create and maintain Computer Based Training resources, provide virtual and in-person training and workflow adoption support to end users in accordance with position-specific clinical and business needs.
Strong understanding of clinical workflows in order to recommend and help implement improvements to EHR usage to enhance efficiency, productivity, and patient/provider workflow.
Proficiency related to diagramming of data and process flow as part of workflow analysis. Proficient in the use of analytical/evaluation tools to review and predict data.
Excellent oral and written communication skills.
Exceptional customer service and support skills.
Minimum Required Experience: 5 yrs of experience
EOE