IT Solutions Architect 2

1 week ago

Miami, Florida, United States University of Miami Full time
Job Title: IT Solutions Architect 2

At the University of Miami, we are seeking an experienced IT Solutions Architect 2 to join our team. As an IT Solutions Architect 2, you will be responsible for leading all aspects of application development and implementation, working closely with analysts, staff, physicians, and leadership to ensure the successful implementation of technology-enabled workflows and continuous improvement towards user adoption and utilization.

Key Responsibilities:
  • Engineer new workflows or optimize existing business processes that supersede existing standards set in place internally or by vendors utilizing expert knowledge crossing multiple clinical applications and operational areas.
  • Lead projects associated with application implementation and execution of high complexity and larger impact, applying project management methodology and utilizing standard project management for software in development and maintenance of project plans.
  • Function as an independent project lead or provide oversight for project manager and/or business analyst on assigned projects, recognizing and minimizing business value lost during project/program execution.
  • Perform proactive analysis on current systems and technology in order to recommend potential changes or enhancements that will assist in adhering to organization's strategic vision and improve operational workflows and end user experience.
  • Identify product and customization requirements to effectively address necessary product configuration, while working within project scope and timeline.
  • Serve as mentor to senior analysts and be proficient and/or certified in supported applications.
  • Hold a comprehensive working knowledge and understand operational processes and job functions pertaining to assigned University of Miami applications and solutions.
  • Possess expert knowledge of third-party partnerships, experience with managing vendor relationships, and contract negotiations.
  • Provide support to the team in analyzing, resolving, and escalating complex integration problems encountered by the team during system implementations and upgrades.
  • Implement projects that are ahead of industry/peer trends, thinking out of the box and following the marking curve to stay on the forefront of Healthcare technology.
  • Design new solutions.
Requirements:
  • Bachelor's Degree in relevant field, Master's preferred.
  • At least one Servicenow Certification such as CMA, CTA, CAS, CAD, CSA Required.
  • Minimum 7 years of ServiceNow experience.
  • Ten years Information technology experience preferred.
  • Healthcare/Higher education experience preferred.
  • Skill in collecting, organizing, and analyzing data.
  • Ability to recognize, analyze, and solve a variety of problems.
  • Ability to exercise sound judgment in making critical decisions.
  • Demonstrated ability to map solutions to address issues and problems.
  • Experience in IT solution architecture and understanding of enterprise architecture preferred.
  • Exceptional problem-solving capability and ability to think strategically.
  • Excellent interpersonal and communication skills.

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