Senior Enterprise Solutions Architect

3 weeks ago


Miami, Florida, United States ePlus Technology, inc. Full time

About the Role

ePlus Technology, inc. is seeking a highly skilled Senior Enterprise Solutions Architect to join our team. As a key member of our pre-sales engineering team, you will be responsible for providing technical expertise to sales teams and customers on designated solution focus areas.

Key Responsibilities

  • Provide technical expertise to sales teams and customers on designated solution focus areas
  • Establish credibility and trusted advisor status with ePlus' sales team and customers
  • Conduct customer-facing presentations on ePlus' core competencies and technical solution offerings for assigned accounts and focus areas
  • Assist sales team with overall account planning as it relates to technical aspects of hardware, software, and services opportunity qualification and development
  • Complete and author technical sections for RFP/RFI/RFQ responses
  • Assist sales team with identifying and capturing customer business and technical requirements during the sales cycle and determining ePlus' recommended solution
  • Develop and finalize solution architecture/design and detailed line item configurations and/or bill-of-materials (BOMs)
  • Develop and finalize solution proposal and/or presentation of recommended solutions
  • Lead technical scoping/reviews with sales team and customers for Statement of Work (SOW) generation, planning and designing solutions for complex multi-vendor solutions
  • Function as a subject matter expert (SME) for customer technical staff regarding proposed solution and its design, configuration, implementation, and testing specifics
  • Function as technical liaison and ePlus ambassador with field OEM channel sales and technical teams
  • Assist sales team with mentoring of associate account managers as it relates to overall opportunity management and technical solution set
  • Conduct knowledge transfers with solution architect colleagues and service delivery team regarding solution and OEM product updates/changes, lessons learned from previous engagements/experience, etc.
  • Assist sales team in dealing with customer satisfaction issues surrounding technical aspects or approach of a recommended solution
  • Assist in developing a get well plan, as appropriate
  • Identify product or services candidates to sales and services management as new solution areas for ePlus to potentially development or investment
  • Complete training and maintain OEM certification(s) as requested and approved by management, in accordance with assigned focus area
  • Be proactive in highlighting and suggesting areas for improvement in the regional procedures, structure, reporting, etc.
  • Propose ideas and solutions to help improve functional areas
  • Ensure appropriate coverage for in-process and new solution sales cycle opportunities while out of office for training, vacation, PTO, etc.
  • Participate in weekly pre-sales engineering conference calls
  • Review current pipeline and forecast potential revenue, win probability, and estimated date of completion, on a weekly basis
  • Complete administrative tasks (expenses, time reporting, pipeline) in a timely fashion
  • Conduct ePlus branded lunch and learns with customers and identify sales opportunities, as requested by management

Requirements

  • Certifications in applicable technology preferred
  • College degree or applicable work experience
  • Two or more years of experience in designing or implementing complex network or systems/storage solutions
  • Three or more years of experience in providing pre-sales engineering support
  • Hands-on experience working with a variety of Enterprise Networking Technology - including but not limited to the following areas:
  • Enterprise switching platforms - Cisco Catalyst, Cisco Nexus, Arista, Aruba CX & Fortinet
  • WAN technologies - Cisco edge routing - eBGP
  • Cisco ACI and/or VMware NSX-T
  • Mobility - Wireless Platforms including (Cisco Catalyst, Meraki & Aruba)
  • Experience with Microsoft technologies - Windows Operating systems, Active Directory, Exchange, O365
  • Experience with Cloud Networking in Azure or AWS

What We Offer

ePlus Technology, inc. offers a competitive salary range of $120,000 to $170,000 annually, with additional compensation elements including commissions and discretionary bonuses. Our comprehensive benefits package includes medical, financial, and paid time off benefits, as well as 401(k) eligibility. We are an equal opportunity employer and welcome applications from diverse candidates.



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