![PulsePoint](https://wjm.s3.amazonaws.com/aarp/uploads/%26no_logo..jpg)
Manager, Sales Operations
2 months ago
Description
Description
There's likely a reason you've taken the time out of your busy day to review this opportunity at PulsePoint. Maybe you're in need of a change or there's "an itch you're looking to scratch." Whatever the reason, ask yourself the following questions:
- Do you want to join a company that takes pride in the work they do?
- Do you want to work for a company that helps you navigate your career and invests in your development?
- Is having an open and transparent leadership team important to you in your next role?
If you answered yes to the above questions, you are in luckPulsePoint is hiring
A Bit About Us
PulsePoint is a fast-growing healthcare technology company (with adtech roots) using real-time data to transform healthcare. We help brands and agencies interpret the hard-to-read signals across the health journey and unify these digital determinants of health with real-world data to produce the most dimensional view of the customer. Our award-winning advertising platforms use machine learning and programmatic automation to seamlessly activate this data, making marketing, predictive analytics, and decision support easy and instantaneous.
Position Overview: We are seeking a highly skilled and motivated Manager, Sales Operations to support our Commercial Team. This specialized role will focus on Salesforce and Revenue Operations, addressing various aspects such as business integration, troubleshooting, reporting, billing, process improvement, and API management.
The Manager, Sales Operations will play a crucial role in ensuring adherence to customer service tiers, supporting pricing and cost analysis, and managing team commissions.
You will report into our VP of Account Management and will work closely with our Sr. Director of Finance and Chief Commercial Officer.
Key Responsibilities:
- Post-Sale Changes Management: Oversee all ongoing post-sale changes, ensuring smooth integration of new business processes and addressing organizational challenges, missing or confusing paperwork, revenue discrepancies, and deliverable adjustments.
- Operational Efficiency: Improve and streamline Salesforce operations
- Issue Resolution: Field questions from team members regarding existing processes, bugs, and issues. Address human error challenges, misbooking of deliverables, and other discrepancies.
- Customer Service Tiers Management: Evaluate and ensure adherence to customer service tiers across accounts, conducting quarterly evaluations to address campaigns and agencies not meeting minimum requirements. Make necessary adjustments based on spend and inform the sales team of the service levels their clients qualify for.
- Salesforce Coordination: Work closely with Salesforce Operations to coordinate changes, updates, and new processes. Ensure smooth rollout and adoption by the team through effective training and documentation.
- Data Analysis and Reporting: Support data pull and analysis for revenue truth exercises such as forecasting, goal setting, and trend analysis. Provide relevant data sets to inform business decisions.
- Commission Analysis: Conduct quarterly analysis of the Account Management team's commissions, holding monthly meetings with each representative and their manager to review goal attainment and identify proactive business needs.
- Integration Support: Assist with new business integrations, working diligently with all relevant teams to agree on process flow, documentation, and adoption.
- Team Support: Act as a point of contact for team assignments, policing, and improving overall team efficiency.
Qualifications:
- Minimum 2-3 years of proven experience in Salesforce and Revenue Operations management at a technology company.
- Strong analytical skills with the ability to pull and interpret data.
- Deep proficiency and experience with Excel.
- Experience with Salesforce.
- Proven ability to excel and adapt in a fast-paced environment.
- Excellent problem-solving abilities and attention to detail.
- Ability to manage multiple tasks and projects simultaneously.
- Strong communication skills to effectively collaborate with various teams.
- Experience with business integration and process improvement.
- Must be willing and able to work hybrid in our Newark, NJ office Market Street, 4th Floor, Newark, NJ 07102)
Preferred Skills:
- Familiarity with revenue streams and CRM.
- Experience in a commercial support role within a complex business and fast-paced environment.
- Ability to develop and implement training programs.
Why Join Us:
This is a unique opportunity to play a pivotal role in our commercial operations, ensuring seamless integration, efficient processes, and adherence to service standards. If you are a proactive, analytical, and detail-oriented professional looking to make a significant impact, we would love to hear from you.
Apply now to become a key player in our dynamic and growing team
What we'll give to you:
- Comprehensive healthcare with medical, dental, and vision options; we also provide you with paid life & disability insurance at no cost to you
- 401(k) Match
- Generous paid vacation and sick time
- Paid parental leave & adoption assistance
- Annual tuition assistance
- Better Yourself Wellness program
- Group volunteer opportunities and fun events
- A referral bonus program -- we love hiring referrals here at PulsePoint
And there's a lot more
Target salary: 95k base + 5.5k target annual bonus based on company and individual performance
Watch this video here to learn more about our culture and get a sense of what it's like to work at PulsePoint
Selection Process:
- Phone Screen (30 mins)
- VP of Account Management (30 mins)
- Sr. Director of Finance (30 mins)
- Chief Commercial Officer (30 mins)
WebMD and its affiliates is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
-
**Sales and Operations Manager**
14 hours ago
New York, New York, United States Club Monaco Full timeAbout the RoleClub Monaco is seeking a highly skilled and experienced Associate Sales Manager to join our team. As a key member of our sales and operations team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence in our stores.Key ResponsibilitiesCustomer Service and SalesProvide exceptional...
-
Sales and Operations Manager
13 hours ago
New York, New York, United States Wren Kitchens Us Full timeAbout The CompanyWren Kitchens US is a leading manufacturer of affordable luxury kitchens, proudly made in the USA. We are a dynamic organization that values innovation, customer satisfaction, and team collaboration.We are seeking a highly motivated and experienced Sales and Operations Manager to join our retail showroom team. As a key member of our team,...
-
Sales Operations Manager
21 hours ago
New York, New York, United States Fanatics Full timeJob DescriptionRole SummaryFanatics Collectibles is seeking a highly skilled Account Manager to play a pivotal role in maintaining, growing, and modernizing our sales process to drive business goals and enhance the consumer experience.The successful candidate will report to the Director of Sales and will be responsible for owning and/or engaging with several...
-
Digital Sales Operations Manager
5 days ago
New York, New York, United States NBCUniversal Full timeJob SummaryThe Digital Sales Operations Manager will work closely with the Digital and Linear Sales teams at NBCUniversal to develop and execute custom digital sales opportunities for advertisers. This role will support Account Executives and other key players to drive revenue growth and ensure the successful fulfillment of digital campaigns.Key...
-
Sales Merchandising Specialist
4 days ago
New York, New York, United States Behr Sales LLC Full timePosition Overview: As a Sales Merchandising Specialist, you will play a crucial role in delivering exceptional sales and service for Behr Paint Company products, particularly focusing on WHIZZ Applicators within the Pro Paint Channel accounts. This position requires local travel (approximately 70%) and may involve occasional overnight trips. Key...
-
Sales Merchandising Specialist
3 days ago
New York, New York, United States Behr Sales LLC Full timePosition Overview: As a Sales Merchandising Specialist, you will play a crucial role in delivering exceptional sales and service for Behr Paint Company's products, particularly focusing on WHIZZ Applicators within the Pro Paint Channel accounts. This position requires local travel (approximately 70%) and may involve occasional overnight trips. Key...
-
Sales Merchandising Specialist
4 days ago
New York, New York, United States Behr Sales LLC Full timePosition Overview: As a Sales Merchandising Specialist, you will play a crucial role in delivering exceptional sales and service for Behr Paint Company products, particularly focusing on WHIZZ Applicators within the Pro Paint Channel accounts. This position requires significant local travel (approximately 70%) and occasional overnight travel within the...
-
Sr. Sales Strategy and Operations Manager
2 months ago
New York, New York, United States Amazon Advertising LLC Full timeAmazon Ads helps brands create experiences that delight customers and deliver meaningful results.With 300million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences.Our solutions on Amazon.com, services like Twitch, IMDb TV,...
-
New York, New York, United States Amazon Web Services (AWS) Full timeAWS Sales is seeking a Sales Operations Specialist Manager to support Worldwide Specialized Sales, Business Development, and Solution Architecture teams. This includes partnering with Sales Operations Managers to implement and manage business processes, systems, tools, analysis, and reporting that optimize business functions to meet organizational goals and...
-
Orthopedic Sales Representative
1 week ago
New York, New York, United States Medsurg Sales Staffing Full timeJob OverviewWe are seeking a dynamic and driven individual to fill a key role in our sales team. This position offers a unique opportunity to work with innovative technology that focuses on cellular regeneration and orthopedic applications.Key Responsibilities:Manage and develop relationships with orthopedic surgeons and healthcare professionals.Promote...
-
Regional Sales Executive
1 week ago
New York, New York, United States Medline Industries - Transportation & Operations Full timeJob OverviewThe primary responsibility of this role is to market and sell a variety of medical products and solutions to clients within a designated territory focused on post-acute care.Key Responsibilities Assume full responsibility for managing regional accounts, driving business growth, and fostering strong relationships with both new and existing...
-
Operations and Sales Director
3 days ago
New York, New York, United States Returnable Inc Full timeOperations and Sales ManagerThis role offers a unique opportunity to shape the foundation of a new technology company. As a key member of the team, you will be responsible for driving the company's success through strategic decision-making and hands-on execution.Key Responsibilities:Operations: Collaborate with the founders to develop and refine operational...
-
Regional Sales Representative
1 week ago
New York, New York, United States Medline Industries - Transportation & Operations Full timeJob OverviewThe Regional Sales Representative is accountable for promoting and selling a range of medical products and solutions to clients within a designated territory.Key Responsibilities Assume responsibility for regional accounts, fostering business growth. Cultivate significant relationships with prospective clients while enhancing connections with...
-
Enterprise Sales and Operations Manager Trainee
11 hours ago
New York, New York, United States Enterprise Holdings Full timeOverviewStart your career with Enterprise Holdings, a world-class portfolio of brands and leading provider of mobility solutions worldwide. We're hiring immediately for our respected Management Training Program.Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count...
-
Sales Operations Leader
4 days ago
New York, New York, United States Axion Ray Full timeAbout Axion RayAxion Ray is committed to revolutionizing the manufacturing sector by enhancing the quality and safety of innovative products, including aircraft, electric vehicles, medical devices, household appliances, and consumer electronics. Our mission is to create the most sophisticated proactive management platform by leveraging advanced artificial...
-
New York, New York, United States Medsurg Sales Staffing Full timeJob OverviewA prominent medical device organization is seeking to fill the role of Sales Representative. This is an exciting opportunity within a well-established firm that is launching a new product line and requires a dedicated sales team. This initial role has the potential to fast-track into a management position, making it ideal for seasoned...
-
Sales Operations Director
4 days ago
New York, New York, United States Axion Ray Full timeAbout Axion RayAxion Ray is committed to revolutionizing the manufacturing sector by improving the quality and safety of innovative products, including aircraft, electric vehicles, medical equipment, household appliances, and consumer electronics. Our mission is to create the most sophisticated proactive management platform by leveraging cutting-edge...
-
Sales Operations Director
4 days ago
New York, New York, United States Axion Ray Full timeAxion Ray's Commitment to Revolutionizing ManufacturingAt Axion Ray, we are focused on improving the quality and safety of innovative products spanning various sectors, including aerospace, electric vehicles, healthcare, home electronics, and consumer technology. Our mission is to create the most sophisticated proactive management platform by leveraging...
-
Sales Operations Director
4 days ago
New York, New York, United States Axion Ray Full timeAxion Ray's Commitment to Revolutionizing ManufacturingAt Axion Ray, we are focused on improving the quality and safety of innovative products across various sectors, including aerospace, electric vehicles, healthcare, household appliances, and consumer technology. Our mission is to create the most sophisticated proactive management platform by leveraging...
-
US Regional Manager, Sales and Operations
15 hours ago
New York, New York, United States Club Monaco Full timeJob Description**Regional Manager, US**Club Monaco is an international men's and women's lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must-have fashion and key pieces that together are the...