Manager - Business Unit

4 weeks ago


Eagan, Minnesota, United States Metropolitan Council Full time

WHO WE ARE

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website.

We are committed to supporting a diverse workforce that reflects the communities we serve

Join an award-winning wastewater industry leader in protecting our environment Metropolitan Council Environmental Services (MCES) operates and maintains the wastewater collection and treatment system in the Twin Cities metropolitan region. It also provides coordinated long-range water resources and supply planning, and air and water quality monitoring to meet future needs. MCES treatment plants consistently earn state and national awards for complete compliance with their environmental permits. MCES received a Governor's Award as a Great Place to Work.

To find out more about the Environmental Services division, please click on the link for more information:

The Metropolitan Council Environmental Services (MCES) is seeking a full-time Wastewater Manager to manage one of MCES' Operation's Business Units (BU).

How your work would contribute to our organization and the Twin Cities region:


The Manager - Business Unit will be assigned by the Assistant General Manager of Operations to provide overall leadership, management, and technical support for the assigned business unit to ensure compliance with the environmental and safety regulations. The Business Unit Manager develops the business unit culture and oversees the business unit processes and develops and monitors short and long-term business unit objectives in accordance with the Wastewater Treatment Services strategic plan.


What you would do in this job
  • Provides leadership and direction for the effective operation and maintenance of an Operations Business Unit. Assignment would be to the Seneca Wastewater Resource Recovery Facility Business Unit, with a 34 million gallons per day (MGD) capacity.
  • Depending upon business unit assigned to will manage a staff of 25-35 people including operators, assistant managers and administrative positions. Oversees scheduling to meet staffing requirements. Provides daily work direction and sets daily work priorities. Checks work for conformance to standards, policies, and procedures.
  • Sets performance goals and expectations for the department as well as direct reports; monitors departmental and staff performance, provides coaching, counseling, training, and development.
  • Conducts grievance investigations, as well as corrective action, performance improvement plans, or disciplinary action as required.
  • Oversees the hiring process. Leads and conducts interviews and makes hiring decisions.
  • Coordinates operator certification process to meet certification requirements.
  • Prepares and monitors annual operating budget, communicates to staff, generates and approves purchase requisitions for materials, equipment and supplies per authorization limits. Presents and negotiates budget with senior management. Solicits input from staff on budget development processes.
  • Develops and implements short- and long-term plans related to processes and staffing. Prioritizes work orders, schedules plant or business unit shutdowns with maintenance and construction. Conducts strategic planning for business unit with ES management. Identifies ways to improve process efficiency through monitoring trends and analyzing past performance.
  • Reviews trends and monthly process reports; interacts with engineers, lead operators and staff to increase efficiency. Troubleshoots process problems; develops and implements solutions. Ensures air and water quality permit parameters are in compliance including permit-related chemical inventory.
  • Reviews capital projects and provides input for design/construction. Participates in numerous task force groups and studies.
  • Develops, manages, implements, and enforces MCES policies and procedures.
  • Coordinates safety training for staff.

What education and experience are required for this job (minimum qualifications)

Any of the following combinations of completed education (in engineering, chemistry, biology, environmental studies or related field) and experience (in wastewater treatment or related field):

  • Bachelor's degree or higher with eight (8) years of experience, including five (5) years of experience in a lead/supervisory/project management or management role.
  • Associate degree with ten (10) years of experience, including five (5) years of experience in a lead/supervisory/project management or management role.
  • High school diploma/GED with twelve (12) years of experience, including five (5) years of experience in a lead/supervisory/project management or management role.
License Requirements:
  • Class A wastewater certification for the State of Minnesota, or ability to obtain certification in twelve (12) months.
  • Valid driver's license with an acceptable driving record.
What additional skills and experience would be helpful in this job (desired qualifications):
  • Experience with creating and managing plant or facility operating budgets.
  • Experience with Facility Maintenance.
  • Experience with Facility Design and Construction.
  • Project management experience.
  • Experience working with diverse populations promoting an equitable, positive, and respectful work environment that values culture and diversity among all employees.
What knowledge, skills and abilities you should have within the first six months on the job:
  • Comprehensive understanding of wastewater treatment plant processes and industry-related process and process-control techniques.
  • Knowledge of environmental and safety regulations for municipal wastewater treatment plants including air, water, and land.
  • Knowledge of biological, chemical, and hydraulic principles common in wastewater/industrial treatment applications.
  • Mechanical aptitude to operate and understand process and plant equipment.
  • Knowledge of basic accounting and finance principles, practices and procedures, including budget development and administration.
  • Knowledge of management practices, principles of supervision, performance management and ability to perform employee hiring, coaching, counseling, mentoring, staff development, training, performance improvement, and discipline.
  • Ability to develop high-level strategic planning for the department.
  • Knowledge of personnel supervision in a highly unionized environment, including understanding of labor relations issues, contract interpretation, and grievance procedures.
  • Communicates in English clearly and effectively both orally and in writing, including the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Skilled in writing and editing detailed reports and manuals.
  • Ability to effectively present information and respond to ad hoc questions from individuals and groups of customers, clients and/or employees. Skilled in dealing with conflict and respond to stressful situations in a calm, effective manner. Able to communicate with tact, courtesy and professionalism.
  • Strong interpersonal and relationship-building skills.
  • Ability to pay attention to detail and manage multiple responsibilities/priorities simultaneously.
  • Ability to operate basic hand and power tools, and meters.
  • Strong knowledge of and skill in personal computers and software including MS Word, Outlook, and Excel.
  • Ability to identify problems, analyze issues and implement resolutions.
  • Effective analytical and detail investigative skills in researching accidents or other process breakdown incidents and recommending improvements.
What you can expect from us:
  • We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
  • We encourage our employees to develop their skills through on-site training and tuition reimbursement.
  • We provide a competitive salary, excellent benefits and a good work/life balance.
More about why you should join us
Additional information

Union/Grade: Metropolitan Council Management Association (MANA) / Grade L
FLSA Status: Exempt
Safety Sensitive: Yes

What your work environment would be:
It is anticipated that a minimum of 50% of time will be spent in the field at various work locations throughout the seven (7) county metropolitan area. Work is divided between the field, with exposure to malodorous conditions, outdoor weather and a normal office environment. Position may be exposed to fumes or airborne particles and occasionally to wet, humid conditions and toxic or caustic chemicals. There is occasional exposure to extreme heat and risk of electrical shock. Position works near moving parts and equipment. Position is frequently required to travel by car locally. Position may be required to work at night and on weekends.

Physical Requirements:
A pre-employment physical must be completed as part of the hiring process. Ability to safely lift and carry portable pumps, hoses and other equipment weighing up to 50 pounds for short distances; routinely climb ladders and descend/ascend stairs; routinely enter and exit confined spaces; sit and stand for extended periods of time.

What steps the recruitment process involves:

  1. We review your minimum qualifications.
  2. We rate your education and experience.
  3. We conduct a structured panel interview.
  4. We conduct a selection interview.
  5. We conduct a leadership assessment.
Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

If you have a disability that requires accommodation during the selection process, please email HR-


  • Eagan, Minnesota, United States Great Clips Full time

    About the RoleWe are seeking a highly motivated and experienced Salon Operations Manager to join our team at Great Clips. As a key member of our salon management team, you will be responsible for driving business growth, managing salon operations, and leading a team of stylists to deliver exceptional customer service.Key ResponsibilitiesDevelop and implement...


  • Eagan, Minnesota, United States Genesis10 Full time

    Genesis10 is seeking a IT Business Analyst III for a contract with our client in Eagan, MN. 100% Remote.Job Description:At client, our purpose is to reimagine pharmacy management to provide the same care we want for our loved ones. Within the Medical Pharmacy organization we have many opportunities to modernize legacy platforms and make business processes...


  • Eagan, Minnesota, United States Genesis10 Full time

    Genesis10 is seeking a Senior IT Business Analyst for a contract opportunity.Remote Job Overview:At Genesis10, we aim to innovate pharmacy management to ensure the same level of care we wish for our loved ones. Within the Medical Pharmacy division, we are presented with numerous chances to modernize outdated systems and enhance business operations through...

  • Business Analyst

    5 months ago


    Eagan, Minnesota, United States Unisys Corporation Full time

    We Believe in Better We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision.At Unisys, we believe in better Here, you have the opportunity to learn new skills, apply your expertise, and solve...


  • Eagan, Minnesota, United States Thomson Reuters Full time

    About the Role:In this opportunity as a Senior Business Applications Consultant, you will: Serve as the primary expert for both the client and Thomson Reuters, advocating a product-first approach. Lead or support requirements gathering and business analysis through techniques such as reviewing current system documentation, mapping business requirements to...

  • Sr. Business Analyst

    1 month ago


    Eagan, Minnesota, United States tapwage Full time

    Sr. Business Systems AnalystRemoteDescription:We are seeking a highly motivated and detail-oriented Business Systems Analyst (BSA) to join our team for a new client implementation project. You will play a pivotal role in gathering requirements, bridging the gap between business needs and technical solutions, and ensuring a successful project...


  • Eagan, Minnesota, United States Thomson Reuters Full time

    Lead Business Solutions Consultant, Government - Court Management Systems Are you a seasoned business analyst eager to engage with stakeholders and provide valuable professional services for client-facing projects? This position may be an excellent fit for you. In this role, you will collaborate with the Engagement Manager, Solutions Engineer, and other...


  • Eagan, Minnesota, United States Thomson Reuters Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at Thomson Reuters. As a key member of our organization, you will be responsible for ensuring the successful onboarding and ongoing support of our court software solutions to our judiciary clients.Key Responsibilities:Onboarding and Training: Develop and...


  • Eagan, Minnesota, United States Hollstadt Consulting Full time

    About the RoleHollstadt Consulting is seeking a highly skilled Senior Business Solutions Analyst to join our team. As a key member of our organization, you will play a critical role in driving business growth and improvement through strategic analysis and process optimization.Key ResponsibilitiesBusiness Analysis: Serve as a liaison between stakeholders,...


  • Eagan, Minnesota, United States Blue Cross and Blue Shield of Minnesota Full time

    About Blue CrossBlue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We're committed to reinventing health care to improve health for our members and the community. We hope you'll join us.How Is This Role Important to Our Work?The Pharmacist, Business Segment Director...


  • Eagan, Minnesota, United States Genesis10 Full time

    Genesis10 is looking for an Intermediate Business Systems Analyst for a contract opportunity.Remote Job Overview:This role involves assessing, evaluating, and reengineering business, IT, or operational workflows utilizing scientific methodologies such as Analytical Thinking, Lean Practices, ITIL Framework, Design Methodology, and structured systems analysis...


  • Eagan, Minnesota, United States C4 Technical Services Full time

    Lead Business Systems Analyst at C4 Technical Services Remote OpportunityEssential Qualifications: Minimum of 3 years in a leadership role or higher Up to 2 years for a Senior position or lower Experience collaborating within a team to conduct business and system analysis, quality assurance, and managing project delivery timelines. Ability to work...


  • Eagan, Minnesota, United States Blue Cross Blue Shield of Minnesota Full time

    About Blue Cross Blue Shield of Minnesota: As a leading health care organization, we are dedicated to transforming health care to enhance the well-being of our members and the broader community. Role Significance: This position plays a crucial role in analyzing, developing, supporting, reporting, and coordinating business workflow automation, aimed at...


  • Eagan, Minnesota, United States Thomson Reuters Full time

    About the RoleThis is an inside sales hybrid position that combines working in-office and remotely each week. The role can be based in any of our corporate Hub office locations.Key ResponsibilitiesMeet and exceed sales and renewal targets and quotas on a monthly basis.Demonstrate the use of Tax & Accounting products to customers.Obtain and provide territory...


  • Eagan, Minnesota, United States Midcontinent Independent System Operator Full time

    Position Overview:As a key member of our team, you will play a vital role in the expansion and implementation of CyberArk solutions within our organization. Your expertise will ensure the protection of sensitive accounts and data, contributing to our mission of maintaining a secure operational environment. Key Responsibilities:In this role, you will:Act as a...

  • District Manager

    3 months ago


    Eagan, Minnesota, United States Minnwest Bank Full time

    Reports to: Director of Retail Banking Location(s): Eagan, Farmington, Minnetonka, New Prague, Rochester, or Waseca Position Summary/Purpose:Minnwest Bank is seeking an individual for a full-time District Manager position for our East district locations. The District Manager is responsible for leading the retail sales program in a specified geographic area...

  • Marketing Manager

    2 months ago


    Eagan, Minnesota, United States Blue Cross and Blue Shield of Minnesota Full time

    About Blue CrossBlue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We're committed to reinventing health care to improve health for our members and the community. We hope you'll join us. Mgr MarketingMarketing ManagerHow Is This Role Important to Our Work:The Marketing...


  • Eagan, Minnesota, United States Hotel Equities Full time

    Job SummaryHotel Equities, a leading hospitality management company, is seeking a seasoned Assistant General Manager to oversee the daily operations of our Hampton Inn in Eagan, MN. As a key member of our team, you will be responsible for ensuring exceptional guest experiences while driving hotel profitability.Key ResponsibilitiesHotel Operations: Direct and...

  • Senior Account Manager

    2 months ago


    Eagan, Minnesota, United States Blue Cross and Blue Shield of Minnesota Full time

    About Blue CrossBlue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We're committed to reinventing health care to improve health for our members and the community. We hope you'll join us.How Is This Role Important to Our Work?This position is responsible for the retention...

  • Proposal Manager

    2 months ago


    Eagan, Minnesota, United States Thomson Reuters Full time

    Thomson Reuters provides intelligent information and solutions for law firms of all sizes, corporations, government agencies, tax and accounting firms, and academic institutions. The Procurement and Proposal Management (PPM) team is an integrated shared service organization dedicated to coordinating proposal responses to formal government, corporate, and law...