Business Systems Analyst
2 months ago
Key Responsibilities:
- Solution Design and Delivery
- Lead analysis, design, and implementation of IT solutions
- Ensure solutions meet business needs, user experience, and operational performance requirements
- Facilitate delivery meetings and provide necessary documentation
- Collaborate with cross-functional teams to integrate architecture, security, and compliance aspects
- Relationship Management
- Partner with business stakeholders to understand needs and opportunities
- Represent business interests in strategic planning and investment prioritization
- Establish and maintain collaborative partnerships with internal and external partners
- Provide coaching and mentorship to less experienced team members
- Technical Leadership
- Provide technical guidance and expertise throughout the solution lifecycle
- Conduct peer reviews and approve system changes and technical designs
- Stay current on industry trends and emerging technologies
- Contribute to strategic roadmaps and identify technical dependencies
- Operations and Performance Management
- Ensure solutions are designed for stable operation
- Monitor and assess system health, driving actions to prevent service disruptions
- Provide escalated support for incident and problem management
- Utilize analytics to improve availability, reliability, efficiency, and capacity
- Strong understanding of IT architecture, infrastructure, network, and security principles
- Proficiency in system analysis, design, and implementation methodologies
- Experience with both Agile project management approaches
- Knowledge of ITIL framework and IT Service Management functions
- Demonstrated ability to understand and translate business needs into technical requirements
- Experience in process improvement and optimization
- Leadership and Communication
- Excellent communication skills, able to articulate complex technical concepts to non-technical audiences
- Strong relationship management and collaboration skills
- Experience in mentoring and coaching team members
- Exceptional analytical and problem-solving skills
- Ability to think strategically and drive innovative solutions
- Continuous Learning
- Commitment to staying current with industry trends and emerging technologies
- Ability to quickly acquire expertise in new technical domains
Knowledge of Microsoft Purview Data Lifecycle Management and Microsoft Purview Records Management features: Understanding of Records Management: You should be able to label items as a record, create and configure retention labels, and manage retention requirements with a file plan.
- Creating and Applying Sensitivity Labels and Policies: You should be able to secure various content types and learn Data Loss Prevention strategies, including policy deployment and alert management.
- Retention and Deletion Settings: You should be able to configure retention labels with the retention periods and actions based on various factors that include the date last modified or created.
- Disposition Reviews: You should be able to review and validate disposition with disposition reviews and proof of records deletion.
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