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Customer Care Representative

3 months ago


Louisville, Kentucky, United States Advanced Solutions Full time

Current: Customer Care RepresentativeCustomer Care RepresentativeThe Customer Care Representative provides optimum customer support to customers (especially end users) and represents the company in a courteous and professional manner.This position is part of the Customer Care / Sales Support team whose function is to create a superior customer experience both internally, for our sales and technical teams, and externally, for our customers.This position reports to the Customer Care / Sales Support Manager.Crosstrain with other Customer Care / Sales Support team positionsWorking knowledge of programs including, but not limited to: Microsoft Office Suite, CRM systemsASI offers a very competitive compensation and benefit package including health, vision, dental, short-term and long-term disability, flexible spending account, term life insurance, and 401(k) plans.