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Customer Service Representative

2 months ago

Louisville, Kentucky, United States U-Haul Full time
U-Box Customer Care Representative Job Description

Are you looking for a rewarding career with a company that values its employees? Do you enjoy working with people and providing excellent customer service? If so, consider becoming a U-Box Customer Care Representative with U-Haul.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a U-Box Customer Care Representative. As a CCR, you will be responsible for delivering and picking up U-Box containers, providing exceptional customer service, and ensuring that our customers receive a positive experience.

Responsibilities
  • Operate a flatbed truck and transport U-Box containers to and from customers' homes and businesses.
  • Load and unload containers, ensuring they are properly secured and delivered to the correct location.
  • Provide excellent customer service, responding to customer inquiries and resolving any issues that may arise.
  • Participate in ongoing training and education to improve your skills and knowledge.
Requirements
  • Clean motor vehicle driving record.
  • High school diploma or equivalent.
  • Department of Transportation certification.
  • United States commercial driver's license (CDL) or willingness to obtain one.
Work Environment

The work environment for this position involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.

Physical Demands

The work requires some physical exertion, including long periods of standing, walking, and lifting. You must be able to move a minimum of 50 pounds assisted or unassisted.

U-Haul is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for advancement and professional growth.