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IT Service Desk Technician

2 months ago

Detroit, Michigan, United States TEKsystems Full time

This role is for a Tier I / Tier II IT Support position.

  • Exceptional customer service abilities.
  • Previous phone/chat support experience is advantageous for remote work.
  • Proficiency in Windows and MacOS, with additional familiarity with Linux being beneficial.
  • Prior experience in a scientific or academic environment is a positive attribute, even outside of IT.
  • Basic scripting skills are desirable, particularly in PowerShell, bash/zsh, or Python.

Essential: MacOS expertise.

Skills: Help desk, Support, Service desk, ServiceNow, Windows 10, Windows, MacOS

About TEKsystems:

TEKsystems collaborates in driving transformational initiatives for clients, enabling them to leverage new opportunities in the evolving landscape. With a workforce of 80,000 professionals, we serve more than 6,000 clients, including 80% of the Fortune 500 companies, spanning North America, Europe, and Asia. As a prominent provider of Full-Stack Technology Services, Talent Services, and practical solutions, we engage with forward-thinking decision-makers to foster progress. This exemplifies the essence of authentic partnerships. TEKsystems operates under the Allegis Group umbrella.

The organization upholds principles of diversity and inclusion, welcoming all candidates regardless of race, gender, age, ethnic background, military status, disability, sexual orientation, gender identity, genetic makeup, or any other legally safeguarded attribute.