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IT Service Technician

2 months ago

Detroit, Michigan, United States System Soft Technologies Full time

Job Summary:

System Soft Technologies is seeking a highly skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and troubleshooting services to our clients.

Key Responsibilities:

  • Provide technical support and troubleshooting services to clients via phone, email, and in-person.
  • Install, configure, and maintain computer systems, software, and peripherals.
  • Diagnose and resolve hardware and software issues.
  • Collaborate with internal teams to resolve technical issues.
  • Stay up-to-date with the latest technology trends and advancements.

Requirements:

  • Bachelor's degree in Information Technology, Business Administration, or related field.
  • CompTIA A+, Microsoft Certified: Fundamentals, or equivalent certifications preferred.
  • Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment.

Working Conditions:

This is a full-time position that requires working on-site in a fast-paced environment. The ideal candidate will be able to work independently and as part of a team, with excellent communication and problem-solving skills.