Current jobs related to Telephone Service Rep - Baltimore, Maryland - MEDSTAR HEALTH
-
Telephone Service Representative
3 days ago
Baltimore, Maryland, United States MedStar Health Full timeJob SummaryWe are seeking a skilled Telephone Service Representative to join our team at MedStar Union Memorial Hospital. As a key member of our telecommunications team, you will be the first point of contact for callers and provide general information about the hospital and its services.Key ResponsibilitiesProvide accurate and timely information to callers,...
-
Telephonic Care Coordinator
4 weeks ago
Baltimore, Maryland, United States Chase Brexton Health Care Full timePOSITION OVERVIEW:The Telephonic Care Coordinator delivers nursing guidance, evaluation, education, and care management to patients of Chase Brexton through telephone communication. Employing the nursing process along with established protocols and guidelines, the telephonic care coordinator will assess, plan patient care, implement interventions, and...
-
Customer Service Representative
2 weeks ago
Baltimore, Maryland, United States Pilot Freight Service Full timeAbout the Role:Pilot Freight Service is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and ensuring that their delivery needs are met.Key Responsibilities:Assist the management team with...
-
Patient Services Representative
3 weeks ago
Baltimore, Maryland, United States TEKsystems Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Medical Patient Service Coordinator to join our team at TEKsystems. As a Medical Patient Service Coordinator, you will be responsible for providing exceptional patient care and administrative support to our clinical team.Key ResponsibilitiesPatient Greeting and Registration: Warmly greet every...
-
Patient Services Representative
4 weeks ago
Baltimore, Maryland, United States TEKsystems Full timeJob SummaryWe are seeking a highly skilled Patient Services Specialist to join our team at TEKsystems. As a Patient Services Specialist, you will be responsible for providing exceptional patient care and administrative support to our clinical team.Key ResponsibilitiesPatient Greeting and Registration: Warmly greet every patient with eye contact, a smile, and...
-
Customer Service Representative
6 days ago
Baltimore, Maryland, United States Bunzl Distribution USA Full timeJob SummaryThe Customer Service Representative will be responsible for providing exceptional customer service to our clients, resolving issues in a timely manner, and serving as a liaison between sales staff and customers.Key Responsibilities:Answering inquiries from distributors, end-users, and manufacturers reps.Entering and processing orders.Investigating...
-
Customer Service Associate
2 weeks ago
Baltimore, Maryland, United States AMICA MUTUAL INSURANCE COMPANY Full timeCustomer Service RepresentativeAt AMICA MUTUAL INSURANCE COMPANY, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through professional telephone conversations.Key Responsibilities:Service existing accounts in a...
-
Patient Services Coordinator
1 week ago
Baltimore, Maryland, United States TEKsystems Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Specialist to join our team at TEKsystems. As a Patient Services Specialist, you will be responsible for providing exceptional patient care and administrative support to our clinical team.Key ResponsibilitiesWarmly greet every patient with eye contact, a smile, and a positive...
-
Parts Counter Specialist
7 days ago
Baltimore, Maryland, United States Beltway Companies Full timeParts Counter Person Job DescriptionBeltway Companies is a leading heavy-duty truck dealership dedicated to providing exceptional customer service and high-quality products. We specialize in heavy-duty retail and aftermarket parts.Job SummaryWe are seeking a motivated and knowledgeable Parts Counter Person to assist our customers with their parts needs. The...
-
Account Service Representative
4 days ago
Baltimore, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full timeJob Title: Account Service Representative I/IIAbout the Role:We are seeking a highly skilled and customer-focused Account Service Representative to join our team at Municipal Employees Credit Union of Baltimore, Inc. As an Account Service Representative, you will be responsible for providing exceptional service to our members through telephone interactions,...
-
Client Service Representative
2 weeks ago
Baltimore, Maryland, United States Healthcare For the Homeless Inc Full timeJob SummaryWe are seeking a highly skilled and compassionate Client Service Representative to join our team at Healthcare for the Homeless Inc. As a key member of our healthcare team, you will provide exceptional customer service to clients, staff, and visitors, ensuring a positive and supportive experience for all.Key ResponsibilitiesClient Intake and...
-
Customer Service Representative I
4 weeks ago
Baltimore, Maryland, United States City of Baltimore Maryland Full timePosition Overview:A Customer Service Representative I is responsible for handling and managing incoming calls from the public, providing essential information regarding municipal services and responding to non-emergency inquiries.Key Responsibilities:- Receive and process telephone communications from citizens seeking assistance.- Deliver accurate...
-
Customer Service Representative I
4 weeks ago
Baltimore, Maryland, United States City of Baltimore Maryland Full timePosition Overview:A Customer Service Representative I is responsible for managing and addressing incoming telephone inquiries from the public regarding municipal services or information, as well as handling non-emergency police communications.Key Responsibilities:- Respond to calls from the community, providing accurate information and assistance.- Document...
-
Bilingual Service Representative
2 weeks ago
Baltimore, Maryland, United States Baltimore Medical System Full timeBaltimore Medical System is seeking a skilled Bilingual Service Representative to join our team. As a key member of our cross-trained team, you will be responsible for performing various processes necessary for the efficient operational function of our health center. Your duties will include pre-registration, registration, appointment confirmation,...
-
Healthcare Service Coordinator
3 weeks ago
Baltimore, Maryland, United States Johns Hopkins Medical Management Corporation Full timePosition Overview:Johns Hopkins Medical Management Corporation is seeking a dedicated Patient Service Coordinator to enhance the patient experience within our healthcare facilities. As part of our esteemed organization, you will play a crucial role in ensuring that every patient encounter is handled with the utmost professionalism and care.Work...
-
Patient Service Coordinator
3 weeks ago
Baltimore, Maryland, United States Johns Hopkins Medicine Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at Johns Hopkins Medicine. As a Patient Service Coordinator, you will play a critical role in ensuring the smooth operation of our patient encounter process.Key ResponsibilitiesProvide exceptional customer service to patients and families, ensuring a...
-
Service Advisor/Service Writer
7 days ago
Baltimore, Maryland, United States MileOne Autogroup Full timeJob Title: Service Advisor/Service WriterWe are seeking a skilled Service Advisor/Service Writer to join our team at BMW of Catonsville. As a Service Advisor/Service Writer, you will be responsible for providing exceptional customer service, scheduling and managing service appointments, and addressing customer complaints.Responsibilities:Provide customer...
-
Government Service Agent
3 weeks ago
Baltimore, Maryland, United States City of Baltimore Maryland Full timeJob Summary: The City of Baltimore Maryland is seeking a highly skilled and detail-oriented Call Center Agent I to join our team. As a key member of our customer service department, you will be responsible for receiving and processing telephone calls from the general public requesting government services or information and non-emergency police calls.Key...
-
Customer Service Representative I
4 weeks ago
Baltimore, Maryland, United States LifeBridge Health Full timePOSITION OVERVIEW: The Customer Service Representative I utilizes established protocols, guidelines, and relevant software applications to manage client inquiries received through various channels including telephone, electronic medical record (EMR) portal, and the organizational website. This role primarily addresses inquiries related to specific healthcare...
-
Member Services Administrator
2 weeks ago
Baltimore, Maryland, United States State of Maryland Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to serve as the Member Services Administrator for our Member Services Division. This is a management position that requires a strong customer service skill set and the ability to lead the development, implementation, and execution of divisional policies, programs, plans, budgets, and...
Telephone Service Rep
4 months ago
General Summary of Position
The
telecommunications team at MedStar Harbor Hospital has a PRN opening for a
Telephone Service Rep, which is the first point of contact for callers and will
provide general information. This department is open 24/7 and the ideal
candidate will have open availability to fill in as needed during the week and on weekends.
This PRN position is part time, as needed, and the number of hours worked each week will vary. PRN positions are generally not eligible for benefits.
Primary Duties and Responsibilities
Minimum Qualifications
Education
- High School Diploma or GED or equivalent required.
- Knowledge of medical terminology preferred.
Experience
- 3 months switchboard and receptionist experience required.
Knowledge, Skills, and Abilities
- Excellent customer services skills.
- Typing and computer skills.
- Ability to work independently.
- Verbal and written communication skills.
Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
- Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
- Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
- Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
- More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.