Telephone Service Representative
2 days ago
We are seeking a skilled Telephone Service Representative to join our team at MedStar Union Memorial Hospital. As a key member of our telecommunications team, you will be the first point of contact for callers and provide general information about the hospital and its services.
Key Responsibilities- Provide accurate and timely information to callers, including hospital policies and procedures.
- Process and direct incoming and outgoing calls using the Intellidesk system, adhering to hospital and departmental standards.
- Record and report all troubles with visitors, patients, and telephones to the proper authority.
- Test and document code blue and panic alarm systems.
- Direct all visitors, callers, and staff to their proper destination.
- High School Diploma or GED required.
- 3 months switchboard and receptionist experience required.
- Knowledge of medical terminology preferred.
This is a PRN (as-needed) position, which means you will have the flexibility to work a variety of shifts, including days, evenings, and overnights, as well as weekends and some holidays. While this position is not eligible for benefits, you will have the opportunity to work with a dynamic team and contribute to the success of our hospital.
The hiring range for this position is $27.23 per hour.
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Customer Service Representative
2 weeks ago
Baltimore, Maryland, United States Pilot Freight Service Full timeAbout the Role:Pilot Freight Service is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and ensuring that their delivery needs are met.Key Responsibilities:Assist the management team with...
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Telephonic Care Coordinator
4 weeks ago
Baltimore, Maryland, United States Chase Brexton Health Care Full timePOSITION OVERVIEW:The Telephonic Care Coordinator delivers nursing guidance, evaluation, education, and care management to patients of Chase Brexton through telephone communication. Employing the nursing process along with established protocols and guidelines, the telephonic care coordinator will assess, plan patient care, implement interventions, and...
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Account Service Representative
4 days ago
Baltimore, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full timeJob Title: Account Service Representative I/IIAbout the Role:We are seeking a highly skilled and customer-focused Account Service Representative to join our team at Municipal Employees Credit Union of Baltimore, Inc. As an Account Service Representative, you will be responsible for providing exceptional service to our members through telephone interactions,...
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Customer Service Representative I
4 weeks ago
Baltimore, Maryland, United States LifeBridge Health Full timePOSITION OVERVIEW: The Customer Service Representative I utilizes established protocols, guidelines, and relevant software applications to manage client inquiries received through various channels including telephone, electronic medical record (EMR) portal, and the organizational website. This role primarily addresses inquiries related to specific healthcare...
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Customer Service Representative I
4 weeks ago
Baltimore, Maryland, United States LifeBridge Health Full timePOSITION OVERVIEW:The Customer Service Representative I is responsible for utilizing established protocols, guidelines, and relevant software applications to manage customer inquiries directed to the Contact Center via various channels such as telephone, EMR portal, and the LBH website. This role primarily addresses requests related to specific healthcare...
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Customer Service Representative
2 weeks ago
Baltimore, Maryland, United States Ram Supply Company Full time{"title": "Customer Service Representative", "content": "Job SummaryAt Ram Supply Company, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our client service team, you will be responsible for providing exceptional service to our clients, managing accounts receivable, and assisting...
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Customer Service Representative
2 weeks ago
Baltimore, Maryland, United States Amica Insurance Full timeCustomer Care Representative OpportunityAmica Insurance is seeking a skilled Customer Care Representative to join our team in Columbia, MD. As a mutual company, we prioritize our people and strive to create a workplace that values diversity, equity, and inclusion.Job OverviewThe successful candidate will be responsible for handling phone calls to sell...
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Customer Service Representative I
4 weeks ago
Baltimore, Maryland, United States City of Baltimore Maryland Full timePosition Overview:A Customer Service Representative I is responsible for handling and managing incoming calls from the public, providing essential information regarding municipal services and responding to non-emergency inquiries.Key Responsibilities:- Receive and process telephone communications from citizens seeking assistance.- Deliver accurate...
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Bilingual Service Representative
2 weeks ago
Baltimore, Maryland, United States Baltimore Medical System Full timeBaltimore Medical System is seeking a skilled Bilingual Service Representative to join our team. As a key member of our cross-trained team, you will be responsible for performing various processes necessary for the efficient operational function of our health center. Your duties will include pre-registration, registration, appointment confirmation,...
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Customer Service Representative I
4 weeks ago
Baltimore, Maryland, United States City of Baltimore Maryland Full timePosition Overview:A Customer Service Representative I is responsible for managing and addressing incoming telephone inquiries from the public regarding municipal services or information, as well as handling non-emergency police communications.Key Responsibilities:- Respond to calls from the community, providing accurate information and assistance.- Document...
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Field Service Representative
1 week ago
Baltimore, Maryland, United States ARxIUM Full timeAbout the RoleThe Field Service Representative is a critical member of our team, responsible for providing exceptional customer service and technical support for our pharmacy automation solutions. As a Field Service Representative, you will be the primary point of contact for our customers, ensuring that their systems are functioning optimally and addressing...
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Bilingual Customer Service Representative
5 days ago
Baltimore, Maryland, United States Baltimore Medical System Full timeBaltimore Medical System is seeking a highly skilled and bilingual service representative to join our team. As a key member of our cross-trained team, you will be responsible for performing various processes necessary for the efficient operational function of our health center. Your duties will include pre-registration, registration, appointment...
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Customer Service Representative
3 days ago
Baltimore, Maryland, United States Chase Brexton Health Care Full timeJob SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Chase Brexton Health Care. As a key member of our call center, you will be responsible for scheduling appointments for medical, dental, and OB/GYN patients at all of our sites.Main ResponsibilitiesCommunicationReceive and respond to incoming...
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Client Service Representative
2 weeks ago
Baltimore, Maryland, United States Healthcare For the Homeless Inc Full timeJob SummaryWe are seeking a highly skilled and compassionate Client Service Representative to join our team at Healthcare for the Homeless Inc. As a key member of our healthcare team, you will provide exceptional customer service to clients, staff, and visitors, ensuring a positive and supportive experience for all.Key ResponsibilitiesClient Intake and...
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Retail Customer Service Representative
4 weeks ago
Baltimore, Maryland, United States Bridgestone America, Inc. Full timeRetail SalespersonThis role presents a fantastic opportunity to interact with clients both face-to-face and via telephone. Leverage your strong communication abilities to clarify warranty choices, organize service bookings, manage checkout processes, and advocate for our offerings.Boosting customer satisfaction and nurturing loyaltyExecuting merchandising,...
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Automotive Service Representative
2 weeks ago
Baltimore, Maryland, United States Pep Boys Full timeJob SummaryWe are seeking a highly skilled and customer-focused Automotive Customer Service Advisor to join our team at Pep Boys. As a key member of our service desk, you will be responsible for providing exceptional customer service, engaging with customers, and selling parts and services that meet their needs.Key ResponsibilitiesProvide first-class...
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Customer Service Representative
2 weeks ago
Baltimore, Maryland, United States Chase Brexton Health Care Full timeJob Summary:As a Customer Service Representative at Chase Brexton Health Care, you will play a vital role in ensuring the smooth operation of our medical scheduling process. Your primary responsibility will be to schedule appointments for patients seeking medical, dental, and OB/GYN services at all Chase Brexton sites.Main Responsibilities:Communication:...
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Customer Service Associate
2 weeks ago
Baltimore, Maryland, United States AMICA MUTUAL INSURANCE COMPANY Full timeCustomer Service RepresentativeAt AMICA MUTUAL INSURANCE COMPANY, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through professional telephone conversations.Key Responsibilities:Service existing accounts in a...
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Customer Service Representative
3 weeks ago
Baltimore, Maryland, United States Chase Brexton Health Care Full timeJob Summary:As a Customer Service Representative at Chase Brexton Health Care, you will play a vital role in ensuring the highest level of quality service to our patients. Your primary responsibility will be to schedule appointments for medical, dental, and OB/GYN patients at all Chase Brexton sites.Key Responsibilities:Communication: Receive and respond to...
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Customer Service Representative
22 hours ago
Baltimore, Maryland, United States MileOne Autogroup Full timeUnlock Your Earning Potential at Heritage Subaru of CatonsvilleHeritage Subaru of Catonsville is committed to providing a dynamic and supportive work environment that fosters growth and success. As a Sales Associate, you will have the opportunity to develop your skills and expertise in a fast-paced and rewarding industry.Key Responsibilities:Present and...