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District Manager

2 months ago

Atlanta, Georgia, United States Arbys Full time

The District Manager at Arby's will be responsible for effectively leading General Managers and Assistant Managers to provide exceptional customer service and the attainment of agreed upon sales and profit goals, working within the framework of company values and policies.

Drive sales and profit performance by providing support and operational expertise. Connect with restaurants as needed to discuss Daily Business Review status. Call the Manager on Duty in restaurants that have exceptions to teach and coach.

Ensure that restaurants are staffed at all levels with high-quality, friendly teams. At the same time, actively recruit and hire for management vacancies while also building and maintaining a robust talent bench to support future growth.

Increase sales by teaching and coaching teams to provide outstanding Safety-First procedures, product quality, friendliness, cleanliness, accuracy, and speed of service – measure by conducting AORs on each restaurant per required timelines.

Insure a bench of "A" players through the effective execution of all training and development programs.

Attain Area Annual Operating Plan. Ensure profitability of restaurants by reviewing weekly, period and quarterly financials / KPIs to ensure controls are in place and reported numbers are accurate.

Ensure all marketing plans are executed, including proper installation of POP and menu board elements. Schedule and lead all new product training.

Provide leadership by engendering excitement, enthusiasm, a positive mental attitude, and commitment to company objectives.

Audit inventory at each restaurant once per quarter. Ensure that correct inventory levels are kept, and all equipment is maintained in excellent condition through the use of approved vendors.

Prepare, with the General Managers' participation, an annual forecast by period, prior to the beginning of each year, of sales and profits.

Set an example by maintaining an excellent working knowledge and a high level of proficiency in the performance of all phases of restaurant operations and BOS.

Review individual performance with each General Manager, Manager and Assistant Manager twice annually and recommend salary adjustments annually as necessary.