Information Technology Specialist

3 weeks ago


Arvada, Colorado, United States Military Treatment Facilities Under Dha Full time

Provide technical advice and assistance to users in utilizing automated data systems and the associated automated data processing equipment (ADPE).

Identify hardware versus software problems and performs the required corrective action.

Serve as the first line technical troubleshooter on the maintenance and troubleshooting of hardware and software problems on personal computers.

Serve as system administrator on various Medical Systems such as Dictaphone, Power scribe, DINPACS, DMHRSI, EASIV, Sensatronics and EasyID.

Perform highly technical computer systems administration and customer support tasks where state-of-the-art and technology is rapidly changing.

Responsible for applying IT expertise and includes feasibility, technical evaluation, justification, acquisition/procurement, installation, implementation, management, and administration of IT systems.

Provide guidance and direction to lower-graded IT personnel and other functional specialist in accomplishing the work.
Install, monitor, troubleshoot, and repair personal computer hardware components resolving hardware/software interface problems and communication difficulties between components.

Conduct one on one training on word processing, E-mail, and general desktop software procedures as directed and planned byimmediate supervisor.

Work is performed in a complex IT network environment and involves support to multiple logistical sites.
Assist users in configuring standard and unique software packages to meet specific needs. Re-images customer workstations as needed and resolves complex problems.

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