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Academic Advisor

4 months ago

Winter Park, Florida, United States Full Sail University Full time

If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding

Academic Advisors will communicate with Course Directors, Academic Coordinators, Academic Success, and Registrars regarding students' grades, attendance, and schedules; maintain updated referrals/resources for students.

Essential Duties and Responsibilities:

  • Complete pertinent forms and advise students on all policies and procedures with regard to withdrawals, interruption of training, change of enrollment and education satisfactory progress matters;
  • Maintain the integrity of the policies and procedures; proactively communicate with students with low GPA or minimal class involvement;
  • Mentor, advise, meet with students on a first come, first serve basis and make appointments as necessary;
  • Begin processes of paperwork, such as: Withdrawal Forms, Interruption of Training, etc.;
  • Meet with students and/or parents for advising;
  • Address complaints or suggestions;

Other Responsibilities:

  • Adheres to the policies and procedures of Full Sail University
  • Maintains strict confidentiality of student and company information
  • Demonstrates a strong commitment to the mission and values of the organization
  • Adheres to company attendance standards
  • Performs other duties as assigned

Supervisory Responsibilities: None

Competencies:

  • Exceptional written and verbal communication skills
  • Strong organizational, analytical, and interpersonal skills
  • Ability to multitask while working independently and collaboratively with other teachers and university staff
  • Ability to interact professionally and constructively with students and staff at all levels in an immersive, fast-paced environment

Education and/or Experience:

Bachelors Degree with emphasis on Social Work, Education, Psychology, Counseling or other related field strongly preferred.

Certifications, Licenses, Registrations:

none

Skills:

  • Proficiency using software programs such as MS Word, Excel, and Outlook
  • Good organizational and time-management skills
  • Good listening skills, assertiveness, and enthusiasm are required traits
  • Service orientation, actively looks for ways to help people

Hours:

Full-time 40 hours per week. Schedule will vary. Some nights or weekends may be required.

Environmental/Physical Demands:

Work is performed in an office environment. While performing the duties of this job, the employee is regularly required to have the ability to maintain employee communication; access, input and retrieve information from the computer system. May be subject to; bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds.

Full Sail is an Equal Opportunity Employer.