Customer Service Representative
2 months ago
At Speedy Cash, we're more than a financial service provider; we're a trusted ally for hard-working customers who are seeking quick and reliable financial solutions.
As a Customer Service Representative, you'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store experiences.
Responsibilities:
Forge connections with customers to cultivate lasting relationships that drive repeat business.
Skillfully review, validate, and process customer transactions with accuracy including check cashing, money transfer, and customer payments.
Proactively maximize customer success by offering personalized financial services that fit their lifestyle.
Enter and maintain customer information with precision and integrity into a Point-of-Sale (POS) system.
Build new business by completing inbound and outbound call campaigns daily.
Assist in customer account management and collections by accepting payments, monitoring, and managing customer appointments.
Maintain internal and external store appearance and meet cleanliness standards to enhance the customer experience.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.
Engage in ongoing training and remain updated on our evolving products and processes.
Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.
Maintain a full-time work schedule with regular, in-person attendance, including weekends.
A full-time work schedule for this position includes, at a minimum, 40 hours per week.
•
• Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company.
Speak with your recruiter for the most up-to-date hourly requirements.
Qualifications:
High school diploma or equivalentExcellent verbal and written communication skillsProfessional demeanor with customers and peersMeticulous attention to detail and ability to accurately enter dataProficiency in using phone, Point of Sale, Microsoft Office, and other computer systemsMust be at least 18 years of ageBackground check required (subject to applicable law)Ability to meet the physical demands for this position, which frequently include:
the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.
Preferred Qualifications and SkillsExperience in check cashing, document verification, and/or money order processingPrior cash handling, cash drawer/vault management experienceBilingual (English/Spanish) is a plus and may be required for certain locations What We Offer:
Our Benefits Include
• :
A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal developmentPerformance based career advancementMultiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) optionsTraditional 401(k) and Roth 401(k) Retirement plan with a generous Company match programCompany-Sponsored Life and AD&D InsuranceVoluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurancePaid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)Diverse Culture and Inclusive EnvironmentA relaxed, business casual dress code that includes jeans and sneakers
• Based on current benefit offering, which is subject to change with or without notice.
Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
About Us
With over 25 years of service, Speedy Cash is a trusted loan company that operates across 12 states and specializes in tools to get our customers' finances back on track.
Our products and services have evolved to meet the needs of more than 10 million people in our stores, over the phone, and as an online lender.
We're steadfast in our commitment to helping people across the country get access to the short-term financial services they need when they need it most.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.
The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.
Requirements, skills, and abilities included have been de.
-
Los Angeles, California, United States Perfect Flo Plumbing Service Inc. Full timeJob OverviewPosition: Customer Service RepresentativeIndustry: Plumbing ServicesJob ResponsibilitiesAs a Customer Service Representative, your primary responsibilities will include:Handling incoming calls for a plumbing service provider.Entering customer information into our management software.Coordinating schedules and dispatching service...
-
Customer Service Representative
2 days ago
Los Angeles, California, United States GINO CORPORATION Full timeAbout the RoleGino Corporation is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional support and ensuring their satisfaction with our products and services.Key ResponsibilitiesManage large volumes of customer...
-
Customer Service Representative
2 days ago
Los Angeles, California, United States GINO CORPORATION Full timeAbout the Role:Gino Corporation is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction.Key Responsibilities:Manage large volumes of customer inquiries via phone, email,...
-
Customer Service Representative
4 weeks ago
Los Angeles, California, United States Ben Kitts Academy Full timeWe are seeking a full-time Customer Service Representative to provide exceptional service to our clients.Required Skills/Abilities:Excellent communication skills including active listening.Service-orientedExcellent organizational skills and attention to detail.Comply with all company policies and procedures.Ability to work with others in a group, cooperate...
-
Customer Service Representative
5 days ago
Los Angeles, California, United States Ollie's Bargain Outlet, Inc. Full timePosition Title: Customer Service RepresentativeDepartment: Store OperationsReports To: Team LeadersEmployment Status: Non-ExemptPosition Summary:The Customer Service Representative plays a vital role in ensuring customer satisfaction and maintaining the store's visual appeal. This position encompasses various responsibilities related to customer service,...
-
Customer Service Representative
5 days ago
Los Angeles, California, United States Target Full timeAs a Customer Service Representative, you will play a vital role in fostering a friendly and inviting atmosphere for all customers. Your responsibilities will include:Warmly welcoming and interacting with each visitorQuickly identifying and addressing customer needsAdjusting your communication style based on non-verbal and verbal signalsDelivering sincere...
-
Customer Service Representative
19 hours ago
Los Angeles, California, United States Comvox Co Full timeAbout Comvox Co.:At Comvox Co, our mission is to empower individuals and businesses to communicate effortlessly and effectively. We strive to create seamless connections that transcend boundaries and enrich lives. By harnessing the power of technology and innovation, we aim to simplify communication and foster meaningful relationships worldwide.**Job...
-
Customer Service Representative
5 days ago
Los Angeles, California, United States VCA Animal Hospitals Full timePosition OverviewWe are looking for a dedicated Customer Service Representative to support our operations. The main duty will involve managing a high volume of incoming calls in our call center environment.Work EnvironmentThis is an on-site role located at our facility.About VCA Animal HospitalsAt VCA Animal Hospitals, we prioritize the health of pets and...
-
Customer Service Representative
2 days ago
Los Angeles, California, United States St Johns Community Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative at St Johns Community Health. As a key member of our front desk team, you will be responsible for providing exceptional patient service and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesPhone...
-
Customer Service Representative
2 days ago
Los Angeles, California, United States Brand Avenue Full timeAbout the RoleA Front Office Representative at Brand Avenue is the first point of contact for visitors and clients. This role involves managing the reception area, handling various administrative tasks, and ensuring a smooth and professional operation of the front office.Key ResponsibilitiesGreet and Assist VisitorsProvide exceptional customer service to...
-
Customer Service Representative
5 days ago
Los Angeles, California, United States Hanmi Bank Full timeJob DescriptionSUMMARYThe Customer Service Representative is tasked with addressing customer inquiries and providing solutions efficiently.This role ensures adherence to established organizational policies and procedures. It requires a solid understanding of compliance with relevant regulations and laws applicable to the banking sector.KEY RESPONSIBILITIES1....
-
Customer Service Representative
5 days ago
Los Angeles, California, United States H&M Group Full timeCompany OverviewPosition OverviewAs a Retail Sales Specialist at COS, you will be the welcoming presence that engages our clientele and represents the essence of our brand. Your role is crucial in crafting inviting experiences that highlight the finest offerings of COS. With a friendly demeanor and enthusiasm, you will assist customers throughout their...
-
Freight Customer Service Representative
24 hours ago
Los Angeles, California, United States AppleOne Full timeJob Description**About the Role**AppleOne is seeking a highly skilled Freight Customer Service Representative to join our team. As a key member of our logistics team, you will be responsible for managing a high-volume WMS management system, releasing orders, tracing shipments, and providing exceptional customer service.Key Responsibilities:Manage a...
-
Sports-Minded Customer Service Representative
20 hours ago
Los Angeles, California, United States Essentail Firm Hiring Full time**About Us**Essentail Firm Hiring is a leading business consulting firm that thrives on innovation and excellence. We're passionate about empowering our clients to achieve their goals, and we're looking for a talented Customer Service Representative to join our team.**Your Role**As a Customer Service Representative, you will be the primary point of contact...
-
Customer Service Sales Representative
6 days ago
Los Angeles, California, United States Extra Space Full timePosition Overview As a Customer Service Sales Representative, you will join a dynamic team that values diversity and fosters a positive workplace culture. We provide attractive compensation, a healthy work/life balance, and opportunities for professional growth.Extra Space Storage is the leading storage provider with a vast network of locations across the...
-
Los Angeles, California, United States L.A. Care Health Plan Full timePosition Overview:The Senior Customer Service Center Representative plays a pivotal role in the management and success of the Customer Solution Call Center. This position is essential for fostering a productive and cohesive team environment, ensuring exceptional service delivery to our members.Key Responsibilities:1. Lead daily operations of the Member...
-
Customer Service Sales Representative
6 days ago
Los Angeles, California, United States Uniqlo Co., Ltd. Full timeCompensation: $17.50 / hourAs an Equal Opportunity Employer, Uniqlo Co., Ltd. does not discriminate against applicants or employees based on race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status...
-
Customer Service Representative
5 days ago
Los Angeles, California, United States DGX - DEPENDABLE GLOBAL EXPRESS, INC. Full timeJob Title: Customer Satisfaction AgentCompany: DGX - DEPENDABLE GLOBAL EXPRESS, INC.Location: Los Angeles, CAJob Category: Administrative SupportPosition Type: Full TimeFLSA Status: Non-ExemptDepartment: Customer ServicePosition Overview:Job Summary:The Customer Satisfaction Agent plays a vital role in addressing customer inquiries and rate quote requests...
-
Customer Service Representative
6 days ago
Los Angeles, California, United States Foot Locker Full timePosition: Retail AssociateOverview:As a Retail Associate, you will play a crucial role in delivering exceptional service to our customers. Your primary responsibility will be to ensure a seamless checkout experience while assisting customers with their needs. You will be a vital part of our team, contributing to a positive shopping atmosphere.Key...
-
Customer Service Representative
2 days ago
Los Angeles, California, United States Atlas Marketing Solutions Full timeThe Customer Service Associate position is an entry-level position in our firm with the unlimited opportunity for advancement only offered in an entrepreneurial startup environment. This position serves as the main liaison between our clients and consumers and is essentially the eyes, ears, and voice of the brand.The Customer Service Associate's main...
