Customer Service Representative
1 week ago
A Front Office Representative at Brand Avenue is the first point of contact for visitors and clients. This role involves managing the reception area, handling various administrative tasks, and ensuring a smooth and professional operation of the front office.
Key Responsibilities- Greet and Assist Visitors
- Provide exceptional customer service to visitors, clients, and employees in a professional and friendly manner.
- Manage Schedules and Appointments
- Manage and schedule appointments, meetings, and conference room bookings to ensure seamless coordination.
- Coordinate Office Operations
- Handle incoming and outgoing mail and packages, ensuring timely distribution and maintaining an organized reception area.
- Support Administrative Tasks
- Assist with administrative tasks such as data entry, filing, and document preparation to support the front office and overall office operations.
- Communicate with Colleagues
- Coordinate with other departments to ensure smooth communication and workflow.
- Education and Experience
- High school diploma or equivalent; additional education or certification in office management is a plus.
- Previous Experience
- Previous experience in a front office or administrative role is preferred.
- Skills and Expertise
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Personal Qualities
- Ability to maintain professionalism and discretion in handling confidential information.
- Positive attitude and strong customer service orientation.
- Competitive Compensation
- Competitive monthly salary with opportunities for performance-based increases.
- Professional Development
- Professional development and training programs to enhance skills and advance your career.
- Supportive Work Environment
- Supportive work environment with a focus on teamwork and personal growth.
- Benefits Package
- Health insurance and other benefits package available.
- Flexible Scheduling
- Flexible scheduling options to accommodate work-life balance.
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