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Biomedical Equipment Support Specialist

2 months ago

Philadelphia, Pennsylvania, United States Veterans Health Administration Full time

BESS assist in lifecycle management of any and all medical systems such as imaging, lab analyzers, life support, dialysis, and monitoring to include physical and network support.

Completes both routine and moderately complex assignments involved in the installation, maintenance, modification, troubleshooting, repair and calibration of these therapeutic, diagnostic, and life support medical devices and systems of differing complexities.

Coordinates and works effectively with other facility support
departments including but not limited to Facilities Management Service (FMS), Office of Information
Technology (OIT), Sterile Processing Service (SPS), and Environmental Management Service (EMS).
Specific tasks include but are not limited to incoming inspections, regular and unscheduled maintenance,
and planning for end of life replacement in conjunction with clinical services. Utilizes common test
equipment including, but not limited to, electrical safety analyzers, oscilloscopes, patient simulators, pulse
generators, network analyzers, and multimeters.
Performs testing and troubleshooting of medical devices and systems involving their interfaces and
connections to information systems either directly or through the facility's hardwired and wireless
networks. Learns and adheres to Medical Device Isolation Architecture (MDIA) Guidelines in both pre-procurement
and during system implementation. May load operating system (OS) and clinical application software as needed under guidance of more experienced BESS.

Executes VA guidelines when assisting in responding to network incidents (due to infection, loss of services or regional and local policy changes).

Maintains functional knowledge of relevant safety codes and standards of regulatory bodies including but
not limited to The Joint Commission (TJC), National Fire Protection Association (NFPA), Food and Drug
Administration (FDA), Nuclear Regulatory Commission (NRC), Association for the Advancement of
Medical Instrumentation (AAMI).
Documents all work performed in the computerized maintenance management system (CMMS). This
documentation is completed in accordance with regulatory body requirements, Healthcare Technology
Management (HTM) Documentation of Services guidelines and other organizational requirements.
As assigned, may work closely with designated Contracting Officer Representative (COR) to gain
knowledge of government contract procedures and documentation requirements such as development of
statements of work, sole source justifications, other applicable documentation (6550, Independent
Government Cost Estimate (IGCE), etc.) and overseeing vendor work.
Investigates, remediates and documents recalls and safety alerts within established timeframes. Identifies hazards during
routine job performance and takes action to ensure they are addressed and corrected.

Develops and maintains knowledge of the state of the art in medical technology, including scientific advances, basic network protocols and medical device security, and vendor changes.

Focuses on professional development in all areas of medical technology lifecycle management including technical skills. Knowledge and training is obtained from formal (conference, classes) or informal (magazines, articles, peer training) means.

As this is a developmental level 2 position, the employee will spend time working with more experienced BESS and/or Biomedical Engineer to learn and develop technical and administrative skills.

Provides training and education as appropriate to medical technology end users and clinical staff.
Provides mentoring and technical training to peers and lower graded development BESS.
May assist with management of installation or upgrade projects for medical devices and systems. This includes but is not limited to pre-implementation planning and coordination with end users, vendors, and other onsite support staff (OIT, Informatics, SPS, etc.)

Additional duties are performed as assigned by supervisor related to maintenance, remediation, and tracking of medical systems (action items, special projects, etc.) to meet mission critical requirements.

May be asked to assist in other administrative duties as well.
Serves as an advocate for Biomedical/Clinical Engineering department in all interactions with others.

Work Schedule:
Monday -Friday 8:00 am - 4:30 pm

Financial Disclosure Report:
Not required