Manager-International Account Development

3 weeks ago

California, United States American Express Full time

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Description:

Retain and profitably grow a limited number of our largest most strategic T&E/Supplier Payment customers.Qualified candidate must provide proactive consultation to develop strong customer relationships and to drive program growth, profitability, client satisfaction and retention.

How will you make an impact in this role?

Create strategic vision, action plans and set goals in a manner that will encourage opportunities for global expansion and cross selling Ownership of global strategic business plans that incorporate strategies and actions for penetrating relationships across business units and service units including metrics of success and regular, formal reviews Maintaining detailed understanding of customers industries, business and organizational goals and objectives Accountability in developing broad and deep relationships at all levels organizationally and globally- both internally and externally Understand and communicate the Global Corporate Payments value proposition on a customer by customer basis, and be able to quantify that value for each clientWork with key contacts across Amex to cross-sell complimentary products and services designed for Commercial Card clients including B2B Payment Solutions and T&E Payment ProductsConsult with client and interface with key linkages and operations to ensure that service quality and contractual obligations are met/exceeded Resolve issues using formal project and or action plans when required Interpret and analyze client P&Ls to create consultative strategies to improve key drivers and margin Minimum Qualifications Experience in developing and managing a pipeline of multiple opportunities, researching and understanding customer needs and planning strategically to progress the pipeline through solutions sellingAbility to develop, execute and complete a Work Plan, Strategy and Action Plan. Show the skill set to assemble and deliver a presentation telling a clear, concise story aimed at the specific outcome(s) with Procurement, Finance and Treasury professionalsStrong project management skills to facilitate SME involvement in designing and implementing effective programsUnderstand, discuss, negotiate, explain and present products, economics and financialsAbility to lead discussions and influence decisionsMaturity of judgement in client and internal situationsStrong analytical skillsAbility to effectively leverage internal resourcesStrong customer service skills and responsivenessPolished, professional negotiation and selling skillsSolid knowledge of Global Corporate Payments products and servicesAbility to drive results Strongest candidates will have: Minimum of five years of Commercial Card Relationship Mgmt/Consulting/Sales experienceUnderstanding of Procure-to-Pay (P2P) processes and Accounting/ERP SystemsProgram management skills and experience, ideally leading global teamsProject management skills and experienceNegotiation and contract management experienceBroad understanding of the competitive environment within the Commercial Card and P2P spaceUnderstanding of Treasury functions and T&E managementUnderstanding of Meetings and Events management is a plus Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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