Account Manager, Voluntary Benefits

4 weeks ago

Austin, Texas, United States EBG Full time

Company Description

EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance.

EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG's expanded network reaches over 100 million users from participating companies and closed loop affinity and membership groups.

EBG owns and operates one of the largest and most comprehensive employee savings programs in the country — serving over 40,000 corporate clients through its proprietary platforms TicketsatWork, Plum Benefits, Working Advantage and Beneplace.

EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, Austin and Las Vegas. We offer a hybrid work environment with a balance of collaboration and flexibility.

Job Description

The Account Manager, Voluntary Benefits is responsible for managing an assigned block of Beneplace Voluntary Benefits clients and developing deep relationships within their accounts. They will work to overcome challenges, drive strong enrollment on voluntary benefit offerings and increase engagement on the perks platform. The Account Manager, Voluntary Benefits will also be responsible for identifying opportunities for growth and expansion within their client base and driving cross-sell efforts to increase voluntary benefit offerings and adoption of the perks platform.

This role can be based in Austin, Orlando, or Miami and is hybrid with 2 days per week in office.

Essential Functions:

  • Leverage relationships in an assigned set of existing accounts to prospect and close new business opportunities
  • Create and nurture long term relationships with EBG's most valuable customers
  • Drive retention and growth among our customers by understanding their specific business needs and helping them succeed
  • Utilize resources across EBG and collaborate with others as needed to support customer needs
  • Deliver the EBG value proposition clearly and persuasively to a variety of audiences within the Human Resources department of Enterprise Clients
  • Maintain an active pipeline of forecasted sales to meet quota objectives while working through each opportunity
  • Log activity (phone calls, emails, opportunities, meetings, etc.) in
  • Embody EBG's culture and values

#LI-Hybrid

Qualifications

Qualifications:

  • 5+ years of experience in a Direct Sales, Customer Success, Relationship Management, Account Management, or similar role
  • Experience in the Insurance industry with ancillary and/or voluntary benefit products is required
  • Experience building and maintaining relationships, while working to increase engagement, renewals and reducing churn
  • Growth mindset through a solutions based selling approach within existing clients
  • Strong problem-solving, communication and organizational skills
  • Experience working in a fast-paced, high growth company
  • Empathetic, positive attitude with a desire to reach company, client, and personal goals
  • Holds an active Life and Health Insurance producer's license or has the ability and commitment to obtain within 90 days of employment
  • Professional experience with Salesforce, Microsoft Outlook, Word, Excel, and PowerPoint

Preferred Qualifications:

  • Strong analytical skills
  • Persistence, creativity, and an overwhelming desire to succeed
  • Experience working in employee benefits or perks
  • Licensing or knowledge of Property/Casualty

Additional Information

EBG offers outstanding employee benefits including:

  • Medical, Dental & Vision
  • 401k Match
  • Short Term Disability, Long Term Disability (Company Paid)
  • Company Paid Basic Life and AD&D
  • Additional Voluntary Benefits
  • Flexible Work Arrangements
  • 3 Weeks of PTO + 5 Personal Days
  • Paid Holiday Break from Christmas to New Year
  • Paid Holidays
  • Fitness Reimbursement Program
  • Annual Day of Giving
  • Share in the FUN EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. All your information will be kept confidential according to EEO guidelines.

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