Engagement Consultant

1 month ago


New York, New York, United States Cigna Full time

Engagement Consultant - Wellness Program Development

The Engagement Consultant is responsible for driving consistent wellness program development, guidelines, and delivery to the Select & Middle Market Buyer Group Clients. This role focuses on identifying the right wellness program mix and program setting to educate, engage, and activate employees to achieve health improvement goals. In collaboration with the account management team, the Engagement Consultant recommends appropriate delivery and coordination of wellness programs, customer education initiatives, and monitors program effectiveness. The main objective is to facilitate wellness initiatives that educate and influence employees to lead healthy lifestyles. This role aims to enhance employee consumerism and achieve customer-centric utilization goals.

  • Assess client's employee health challenges and objectives, design a strategic multi-year wellness program customized to their workforce, goals, and budget.
  • Consult with clients to convey the importance of an effective wellness program framework, including leadership support and appropriate policies.
  • Coordinate with sales partners to identify opportunities for product penetration and maximize membership.
  • Provide ongoing analysis and evaluation of client communication/health/wellness strategies to determine effectiveness and impact.
  • Manage assigned book of business and client wellness fund.
  • Execute presentations to clients or brokers about health and wellness offerings and results.
  • Support Sales growth and persistency targets at the market level.
Qualifications:
  • 2 or more years of preferred experience in client-facing wellness program design.
  • Proven ability to function in a heavily matrixed environment.
  • Proficient oral and written communication skills.
  • Must be willing to travel for client-facing engagements.
  • Knowledge of Excel, Word, and PowerPoint.
  • Able to present in group settings using technology platforms.
  • Must have a valid driver's license.

This role offers an annual salary based on experience and location, along with eligibility for an annual bonus plan. Comprehensive health-related benefits are provided, including medical, vision, dental, well-being programs, 401(k) with company match, life insurance, tuition reimbursement, paid time off, and holidays.

About Cigna Healthcare

Cigna Healthcare advocates for better health through every life stage, guiding customers through the healthcare system to make informed choices for improving health and vitality.

Qualified applicants will be considered without regard to various factors, ensuring equal employment opportunity. The company maintains a tobacco-free policy in select states.



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