Account Executive

1 month ago

New York, New York, United States Harmonic Full time
About us

Harmonic is the startup discovery engine. We believe in innovation, entrepreneurs, and efficient capital markets. It pains us to see great startup opportunities consistently go undiscovered. So, we dedicated ourselves to mapping out the startup landscape and building the index and tools that ensure the most promising founders get found and funded.
We're working to become the engine for an even more impactful venture ecosystem. The world's largest and most prolific venture capital firms rely on us to find and invest in the next Google, AirBnB, Uber, Stripe, and Anduril. We play a crucial part in ensuring hundreds of billions of dollars get routed efficiently and that the innovations the world would most benefit from materialize.
We're just getting started and have mountains of work ahead of us. If you want to work in a high-growth environment with some of the most talented folks on the planet and resonate with our values, read on.


Read about our company cultureThe Role

Before reading further, take a look at our cultural values and see if it resonates with you

We're looking for a full-time Account Executive, who will be responsible for bringing in new customers to our the company. On top of driving critical revenue for our company, we're excited about how you can help us improve our sales process and product. We believe that our sales journey can be a source of differentiation for our company, and expect our AEs to embody customer obsession shared by the rest of our company.

What we value:

  • Being customer-obsessed: You'll need to get to your goals the right way, as we'd rather lose a deal than mislead customers. We expect all of our customer facing team to excel at responsiveness, understanding customer needs and having the product knowledge to solve customer problems.
  • Continuous self-improvement: We care less about who we are today and more about who we can become. You'll both receive and provide regular feedback via reviewing calls, written communication and anything else that we stumble across where we can get better. We index heavily on introspection, openness to feedback, and direct communication.
  • "Get shit done" attitudes: There are definitely easier jobs out there. We've gone viral and Account Executives have had a dozen calls per day for a week. We've had technical issues where Sales Engineers or Account Managers need to ship things late on a Friday night. Speed wins and retains customers.

Who you are:

  • Curious: Do you love going deep on your customer's needs, your industry and product? Do you study your craft? What was your last wikipedia rabbit hole?
  • Accountable: Do you do what you say you'll do, with excellence and speed? If you say "I got it" can we trust you so deeply that we can forget about it?
  • Engaged: How active are you in accomplishing your personal and professional goals? What do you do when you see something that isn't working?

If you're curious about the team, here's more information:

  • Explore Working with Aaron to understand how your leadership operates and makes decisions.
  • Explore our Team Page to get acquainted with us. We're an exceptionally collaborative, engaged and deeply committed to our shared cultural values.

Specifically, you will:

  • Own the entire customer relationship from onboarding, to upsells, and through to future renewals.
  • Work with the world's leading venture investors to drive success with mission-critical software
  • Drive account activation and success far and wide, such that every customer is genuinely impressed by how much value we bring to their business.
  • Relay customer needs to the product team to ensure that our product roadmap properly prioritizes what will bring our customers the most value.
  • Refine your craft and our processes, and evangelize those practices within our broader team.
  • Forecast with accuracy to ensure we're focusing on the right customers.

Role requirements:

  • 2 or more years of experience holding a new business quota, with a track record of excellence, ideally in a similar domain (SaaS or data companies).
  • A resourceful, roll-up-your-sleeves mentality - you'll help us refine what great looks like.
  • Comfort with ambiguity and rapidly changing sales environments.
  • Excellent communication skills - can speak to a variety of users and stakeholders (sales, engineers, data scientists).
  • Technical acumen, and the ability to learn software products very quickly.
  • An excitement to work in person most days of the week at one of our 3 offices:
    • NYC @ The Brass Factory in Williamsburg
    • SF Bay Area - blocks from the San Mateo Caltrain Station
    • Los Angeles @ 10000 Washington Blvd, Culver City, CA 90232

Pay

$80K - $125K Salary + Commissions + Equity

All vary based on experience

Benefits

  • Above market cash compensation (Base Salary + Commission)
  • Generous health, dental, and vision insurance
  • 401k matching
  • Generous vacation and sick leave
  • Offices in NYC, SF and LA
Benefits
  • Top of the line health, dental and vision insurance, with 100% premium covered
  • 401k matching
  • Free lunch in office
  • Monthly team dinner (we have a lot of foodies) for each office
  • Commuter benefits
  • Quarterly company-wide offsites. Locations so far: Barcelona, Puerto Vallarta, Austin, & Salt Lake City
  • Offices in NYC, SF, & LA

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