Current jobs related to People Service Delivery Lead - Bellevue, Washington - Facebook
-
Customer Service Lead
2 weeks ago
Bellevue, Washington, United States FedEx Full timeJob SummaryThe Lead Retail Customer Service Associate is a key member of our team, responsible for delivering exceptional customer experiences and ensuring the smooth operation of our retail store. This role requires a strong understanding of our products and services, as well as excellent communication and leadership skills.Key ResponsibilitiesProvide...
-
Bellevue, Washington, United States Smart IT Frame LLC Full timeJob Title: IT Service Delivery ManagerAt Smart IT Frame LLC, we are seeking an experienced IT Service Delivery Manager to oversee the delivery of multi-cloud support services.Key Responsibilities:Coordinate efforts of multiple teams to ensure timely and high-quality response.Ensure compliance with defined service level agreements (SLA) and Key performance...
-
Service Delivery Manager
4 days ago
Bellevue, Washington, United States Inabia Software & Consulting Inc. Full timeJob Title: Service Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team at Inabia Software & Consulting Inc. in Bellevue, WA. As a Service Delivery Manager, you will be responsible for ensuring the efficient and effective delivery of multi-cloud management and operations services compliant to defined SLAs and KPIs.Key...
-
Customer Service Lead
2 weeks ago
Bellevue, Washington, United States FedEx Office Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Lead to join our team at FedEx Office. As a key member of our retail operations team, you will be responsible for delivering exceptional customer experiences, managing production flow, and providing leadership to team members.Key ResponsibilitiesCustomer Service: Provide friendly,...
-
Patient Care Coordinator
2 weeks ago
Bellevue, Washington, United States Providence Service Full timeAbout the RoleWe are seeking a highly skilled Patient Care Coordinator to join our team at Providence Service. As a Patient Care Coordinator, you will play a critical role in ensuring seamless care delivery for patients in a surgical or non-surgical setting.Key ResponsibilitiesAct as a patient advocate to ensure access to healthcare servicesCoordinate care...
-
Head of People Operations
2 weeks ago
Bellevue, Washington, United States Gordian Software Full time{"title": "Head of People Operations", "content": "About Gordian SoftwareGordian Software is building the operating system for the airline industry, taking the friction out of travel. We empower travel sites to upsell seat selection, baggage, and other upgrades, signing huge customers like Priceline, Hopper, and more to our unique API.Our CultureWe have a...
-
Delivery Service Driver
5 days ago
Bellevue, Washington, United States Sherwin-Williams Full timeJob SummaryThis part-time delivery position is responsible for transporting products from Sherwin-Williams stores to customers using box and flat-bed trucks. The ideal candidate will ensure timely and safe delivery of products, maintain a clean and organized vehicle, and provide excellent customer service.Key ResponsibilitiesLoad customer orders efficiently...
-
Bellevue, Washington, United States Smart IT Frame LLC Full timeJob Summary:Smart IT Frame LLC is seeking an experienced Senior Service Delivery Manager with a strong background in ITIL and cloud services. The ideal candidate will have a minimum of 15 years of experience in service management and a proven track record of delivering high-quality services.Key Responsibilities:Develop and implement service management...
-
People Operations Specialist
2 weeks ago
Bellevue, Washington, United States SeekOut Full timeJob SummaryWe are seeking a highly skilled and detail-oriented People Operations Specialist to join our team at SeekOut. As a key member of our HR department, you will play a crucial role in ensuring the smooth operation of HR functions and providing exceptional support to our employees.Key ResponsibilitiesHR Process Management: Maintain and optimize various...
-
Service Lead
2 weeks ago
Bellevue, Washington, United States Lolli & Pops Full timeAbout Lolli & PopsLolli & Pops is a unique candy retailer that offers a sweet and inspiring experience to its customers. We believe that candy has the power to spread joy and bring people together.Job SummaryWe are seeking a highly motivated and experienced Service Lead to join our team. As a Service Lead, you will be responsible for driving store-level...
-
Lead Services Engagement Engineer
3 weeks ago
Bellevue, Washington, United States SAP Full timeCompany Overview:At SAP, we empower individuals to excel in their roles. Our organizational culture emphasizes teamwork and a shared commitment to enhancing global operations.Role Overview:The Services Engagement team collaborates with clients holding Premium Engagement Contracts (such as SAP MaxAttention, ActiveAttention, or Value Assurance). The primary...
-
Lead Services Engagement Engineer
3 weeks ago
Bellevue, Washington, United States SAP Full timeAbout SAP: At SAP, we empower individuals to excel in their roles. Our organizational culture emphasizes teamwork and a collective commitment to enhancing global operations. Mission: Our focus is on establishing a robust foundation for the future, fostering an inclusive workplace that values diversity, flexibility, and aligns with our mission-driven...
-
Lead Services Engagement Engineer
3 weeks ago
Bellevue, Washington, United States SAP Full timeAbout SAP:At SAP, we empower individuals to excel in their roles. Our organizational culture emphasizes teamwork and a shared commitment to enhancing global operations.Our Mission:We are dedicated to laying the groundwork for the future while fostering an inclusive workplace that values diversity and flexibility.Role Overview:The Services Engagement team...
-
Senior Software Engineer
4 weeks ago
Bellevue, Washington, United States Walmart Full timePosition Overview: We are seeking a highly skilled Senior Software Engineer to join our People Technology Solutions team. In this pivotal role, you will be instrumental in architecting, developing, and executing innovative digital solutions that address critical business challenges faced by Walmart associates. Your contributions will be vital in enhancing...
-
Lead Services Engagement Engineer
3 weeks ago
Bellevue, Washington, United States SAP Full timeCompany Overview:At SAP, we empower individuals to achieve their best. Our organizational culture emphasizes teamwork and a collective commitment to enhancing global operations.Role Overview:The Services Engagement team collaborates with clients holding Premium Engagement Contracts (such as SAP MaxAttention, ActiveAttention, and Value Assurance). The primary...
-
Delivery Associate
4 days ago
Bellevue, Washington, United States Papa John's - Bellvue Full time{"h1": "Delivery Driver Opportunity at Papa John's - Bellvue", "p": "At Papa John's - Bellvue, we're seeking a reliable and customer-focused Delivery Driver to join our team. As a key member of our delivery crew, you'll play a vital role in ensuring prompt and accurate delivery of orders, contributing to our goal of delivering a top-notch pizza experience...
-
Bellevue, Washington, United States Smart IT Frame LLC Full timeJob Title: Service Delivery Manager with ITIL and Incident Management ExperienceWe are seeking a highly skilled Service Delivery Manager with experience in ITIL and Incident Management to join our team at Smart IT Frame LLC in Bellevue, WA. As a Service Delivery Manager, you will be responsible for overseeing the delivery of multi-cloud support services,...
-
Bellevue, Washington, United States Amazon Services LLC Full timeAbout the Role:As a Senior Software Development Engineer at Amazon Services LLC, you will play a pivotal part in crafting and deploying cutting-edge technologies that enhance the delivery experience of our customers. Your expertise will be instrumental in developing innovative solutions to streamline the delivery process from fulfillment centers to customers...
-
Traveling Healthcare Professional
7 days ago
Bellevue, Washington, United States Lead Health Full timeLead Health: Your Partner in Travel NursingWe're seeking a skilled Labor & Delivery Registered Nurse (RN) to join our team at a top-rated healthcare facility in Omaha, Nebraska.Key Details:12-hour night shifts, 36 hours per week13-week assignment starting on September 23rd, 2024Why Choose Lead Health?Competitive weekly payComprehensive benefits package,...
-
Lead Services Engagement Engineer
4 weeks ago
Bellevue, Washington, United States SAP Full timeAbout SAP:At SAP, we empower individuals to perform at their best. Our organizational culture emphasizes teamwork and a collective commitment to enhancing global operations.Our Mission:We are dedicated to laying the groundwork for future innovations while fostering a work environment that appreciates diversity, promotes flexibility, and aligns with our...
People Service Delivery Lead
4 months ago
People Service Delivery Lead Responsibilities:
- Manage complex cases and processes that require advanced domain expertise and troubleshooting skills
- Drive overall service governance & monitoring, day-to-day supplier oversight, operations monitoring, escalations management, process & technology improvement across one or more large functional areas
- Facilitate global connection between regions to ensure successful service delivery in order to optimize and evolve operations through partnerships, project/change management, reporting and forecasting
- Cross-functional collaboration and stakeholder management to solve end to end process and operational challenges while navigating various levels of sensitivity, complexity and ambiguity
- Monitor regional tiered service health and performance via dashboards, reporting, analytics, and insights
- Create and oversee documentation around key work functions, providing training and mentoring support on your designated area of work
- Seek out opportunities to automate and enhance our operations to be more efficient (e.g. deflect or eliminate case demand), while keeping employee experience as the utmost priority
- Perform user acceptance testing on new system enhancements or bug fixes to ensure operational workflows are functioning as intended
- Regularly look for opportunities to up-skill and increase knowledge across domains, being adaptable to a fast paced changing environment
- 8+ years of experience overseeing one or more service delivery functions (onboarding, offboarding, payroll, benefits, transfers, etc)
- Experience navigating competing/shifting priorities and getting things done in a fast-paced, ambiguous environment
- Experience performing root-cause analysis to problem solve and deliver measurable outcomes
- Effective communication skills, including defining and simplifying complex concepts and communicating these to stakeholders
- Experience operating independently and supporting scalable ops strategy, planning, and execution in the midst of change and ambiguity
- Experience collaborating, influencing, and gaining strategic alignment within a matrixed environment
- Experience driving transformational change in a cross-functional environment
- Knowledge of the tech / software industry business models and core processes
- Experience providing day-to-day oversight of a supplier/vendor(s)
- Bachelor's degree in business, operations, HR, consulting or equivalent experience
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-