Current jobs related to Collections Representative I - Lake Forest, California - Grainger Businesses

  • Clinical Representative Associate

    2 weeks ago

    Lake Forest, California, United States Allina Health Full time

    Job Summary:As a Clinical Representative Associate at Allina Health, you will be responsible for providing exceptional patient care and administrative support. Your primary duties will include greeting and welcoming patients, collecting demographic and financial data, and entering information into the electronic medical record. You will also be responsible...

  • Customer Service Representative

    3 weeks ago

    Lake Forest, California, United States Domino's Pizza LLC Full time

    {"title": "Customer Service Representative", "subtitle": "Join our team and provide exceptional customer service", "content": "We are seeking a Customer Service Representative to join our team at Domino\u2019s Pizza LLC. As a Customer Service Representative, you will be responsible for providing outstanding customer service to our customers, answering...

  • Patient Service Representative

    4 weeks ago

    Lake Forest, California, United States Northwestern Memorial Healthcare Full time

    Job Title: Patient Service RepresentativeAt Northwestern Medicine, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring a positive experience for our patients and guests.Job SummaryThe Patient Service Representative will be responsible for checking patients in and out...

  • Client Services Representative

    4 weeks ago

    Lake Forest, California, United States PrideStaff Full time

    Job DescriptionJob Summary:We are seeking a highly skilled and detail-oriented Client Services Representative to join our team at PrideStaff. As a Client Services Representative, you will be responsible for providing exceptional customer service to clients, policyholders, and healthcare providers.Key Responsibilities:Collaborate with clients, policyholders,...

  • Client Services Representative

    2 months ago

    Lake Forest, California, United States PrideStaff Full time

    Job SummaryPrideStaff is seeking a highly skilled Client Services Representative to join our team. As a Client Services Representative, you will be responsible for providing exceptional customer service to clients, policyholders, and healthcare providers.Key Responsibilities:Collaborate with clients, policyholders, and healthcare providers to resolve medical...

  • Patient Service Representative

    4 weeks ago

    Lake Forest, California, United States Northwestern Memorial Healthcare Full time

    {"title": "Patient Service Representative", "subtitle": "Support the service area by checking patients in and out of appointments.", "content": "The Patient Service Representative plays a vital role in ensuring a positive patient experience at Northwestern Memorial Healthcare. As a key member of our team, you will be responsible for checking patients in and...

  • Patient Service Representative

    3 weeks ago

    Lake Forest, California, United States Northwestern Memorial Healthcare Full time

    {"title": "Patient Service Representative", "subtitle": "Support the Service Area", "content": "We are seeking a Patient Service Representative to join our team at Northwestern Memorial Healthcare. As a key member of our service area, you will be responsible for checking patients in and out of appointments, providing exceptional customer service, and...

  • Customer Service Representative, Bankruptcy Resolution Specialist

    1 month ago

    Lake Forest, California, United States PRA Group Full time

    Job SummaryWe invite you to explore a career opportunity with PRA Group, a dynamic and growing company that has a significant impact on the global economy.Key ResponsibilitiesProvide exceptional customer service through inbound and outbound phone communications, ensuring a positive experience for customers.Assist customers in establishing payment agreements...

  • Customer Support Representative

    4 days ago

    Lake Forest, California, United States Toshiba America Business Solutions Full time

    Job SummaryWe are seeking a skilled Call Center Agent I to join our team at Toshiba America Business Solutions, Inc. in Lake Forest, CA. As a key member of our customer support team, you will provide first-level call center support to Field Service Techs for hardware inquiries on Toshiba MFPs, Barcode Printers, and other technical support...

  • Agricultural Inspector I

    3 weeks ago

    South Lake Tahoe, California, United States Department of Food & Agriculture Full time

    Job SummaryThe Department of Food & Agriculture is seeking a highly skilled Agricultural Technician I to join our team. As an Agricultural Technician I, you will play a critical role in ensuring the protection of California's agricultural industry from unwanted pests and diseases.Key ResponsibilitiesConduct regulatory inspections on vehicles and commodities...

  • Staff Accountant

    3 days ago

    Lake Forest, California, United States Dynacast Full time

    Dynacast OverviewDynacast is a leading global provider of high-quality die cast components, serving organizations across various industries. Our team works closely with customers to bring their ideas to life, leveraging our 80 years of experience in pioneering techniques and technologies.Job SummaryThe Staff Accountant will play a key role in our finance...

  • Staff Accountant

    2 weeks ago

    Lake Forest, California, United States Dynacast Full time

    Job Title: Staff AccountantJob Summary:The Staff Accountant plays a crucial role in the financial operations of Dynacast, working closely with the Production, Engineering, and Customer Service teams to provide business partnership and support. This is a growth-oriented role that offers opportunities for professional development and advancement.Key...

  • IT Technical Specialist

    2 weeks ago

    Lake Forest, California, United States STAAR Surgical Full time

    Job Title: IT Technical Specialist IThis is a full-time temporary position that will last for 12 months.Job Overview:As an IT Technical Specialist within STAAR Surgical's Information Technology team, this individual plays a critical role working closely with the business and across the Information Technology organization to support IT business solutions and...

  • Warehouse Associate

    2 weeks ago

    Lake Forest, California, United States Salvation Army Full time

    About The Salvation ArmyThe Salvation Army Adult Rehabilitation Center (ARC) is a no-fee program that assists men and women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs.About Our Retail TeamBecome part of the dedicated Retail...

  • Patient Access Representative

    3 weeks ago

    Lake Arrowhead, California, United States Mountains Community Hospital Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Mountains Community Hospital. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient flow of patients through our hospital.Key ResponsibilitiesAnswering main telephone lines and directing calls to...

  • Patient Access Representative

    1 month ago

    Lake Arrowhead, California, United States Mountains Community Hospital Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Mountains Community Hospital. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient flow of patients through our hospital. Your primary responsibility will be to obtain accurate demographic and...

  • Patient Services Representative Lead

    7 days ago

    Lake Elsinore, California, United States Vista Community Clinic Full time

    h3Job Summary/h3pVista Community Clinic is seeking a highly skilled Patient Services Representative Lead to join our team. As a key member of our front office staff, you will be responsible for ensuring excellent customer service, providing oversight to front desk staff, and facilitating the flow of patients through our clinic./ppbKey...

  • Lead Technical Specialist

    3 days ago

    Lake Forest, California, United States RCG Moody International Limited c- Intertek Full time

    Job Title: Lead Technical Specialist - Electric Vehicle ChargerRCG Moody International Limited c/- Intertek is seeking a highly skilled Lead Technical Specialist - Electric Vehicle Charger to join our Electrical team in Lake Forest, CA.This is a fantastic opportunity to grow a versatile career in facilitating international trade and regulatory product...

  • Customer Service Representative

    1 week ago

    Lake Elsinore, California, United States Polar Express Heating and Air Conditioning Inc. Full time

    Job DescriptionAbout Our CompanyPolar Express Heating and Air Conditioning Inc. is committed to providing exceptional service to our customers. We strive to build trust with every client in every city, and we take pride in being a trustworthy and fair company.Our core values are F.A.I.R.: Family, Accountability, Integrity, and Respect. We treat our customers...

  • Sales Associate

    2 weeks ago

    Lake Forest, California, United States Boot Barn Full time

    Job Title: Sales AssociateJoin the Boot Barn team as a Sales Associate and be part of a dynamic and supportive community that values community, collaboration, and belonging. As a Sales Associate, you will be responsible for creating an exceptional in-store experience for our customers, embodying our Mission, Vision, and Values in your words and actions.Key...

Collections Representative I

3 months ago

Lake Forest, California, United States Grainger Businesses Full time

Work Location Type:
Grainger Pkwy, Lake Forest, IL


As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working(R) by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships.

With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.


Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe.

As a 2024 Glassdoor Best Place to Work and a Great Place to Work-CertifiedTM company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.


Position Details:


The Collection Customer Service Representative provides a high level of service to our customers to manage our receivables and will report to a Collection Supervisor.


Compensation and Remote Work:
The starting pay is $21.40 per hour. New Hire Training and Nest (13 weeks) will be in office at our Lake Forest office.

After completion of the 13-week training and if meeting remote work requirements, you will enjoy a hybrid work environment of three days onsite and two days at home.

You will transition to fully remote after completing additional 3 months if you are successful and meeting goals.

You will have a consistent shift between the hours of 7am to 6pm.

You will be required to travel to our Lake Forest, IL site on a quarterly basis to attend meetings.

You Will:

  • Answer inbound phone inquiries and quickly respond to customer requests for documentation.
  • Demonstrate problem solving and curiosity dealing with our customers and your colleagues.
  • Use professional collection skills and techniques to identify customer reasons for delinquent account status including outbound calling.
  • Work with multiple departments such as Credit, Sales, and Branch partners to resolve collections issues that may require special attention and resolve payment barriers.
  • Maintain accurate and detailed customer contact notes following established standard repeatable processes.
  • Work with customers and accounts receivable specialists to resolve situations which cause un reconciled checks.
  • Partner with Sales personnel on payment barrier removal.
  • Provide Credit Managers with customer information to help evaluate customer payment terms.

You Have:

  • High school diploma or equivalent
-1+ year of experience solving customer issues in a customer service environment or inbound call center experience.

  • Computer proficiency in programs such as MS Outlook, MS Word and MS Teams, and MS Excel (can maintain spreadsheets)
  • Phone customer service skills and a solid command of English grammar for verbal and written interactions.
  • The ability to work in Lake Forest, IL location for training and position requirements.

Rewards and Benefits:
With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger.

  • Medical, dental, vision, and life insurance plans
  • Paid time off (PTO) and 6 company holidays per year.
  • Automatic 6% 401(k) company contribution each pay period.
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement.
  • A comprehensive set of emotional, financial, physical, and social wellbeing programs.


We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

We are proud to be an equal opportunity workplace.


We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment.

With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.