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Sales Associate

1 month ago

Lake Forest, California, United States Boot Barn Full time
Job Title: Sales Associate

Join the Boot Barn team as a Sales Associate and be part of a dynamic and supportive community that values community, collaboration, and belonging. As a Sales Associate, you will be responsible for creating an exceptional in-store experience for our customers, embodying our Mission, Vision, and Values in your words and actions.

Key Responsibilities:
  • Foster a service and selling culture, exceeding overall expectations to build long-standing customer relationships.
  • Become an expert in our product categories, understanding and communicating product knowledge to customers.
  • Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
  • Be informed and understand current merchandise promotions and advertisements.
  • Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
  • Assist with processing merchandise and monitoring and replenishing floor stock.
  • Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
  • Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
  • Adhere to all local, federal, and state laws, as well as Company policies, procedures, and practices.
  • Perform any other duties assigned by management.
  • Demonstrate a high level of quality work, attendance, and appearance.
Requirements:
  • Strong communication, customer service, time management, and organizational skills.
  • Availability to work a variety of shifts to meet business needs, including nights, weekends, and holidays.
  • Flexibility with scheduling and willingness to work extended hours when necessary.
Benefits:
  • Competitive hourly rate ($16.00-$19.00) plus selling incentives (SPIFFS) and monthly store sales bonus.
  • Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.
  • Medical, Dental, Vision, and Life Insurance.
  • 401(k) plan with generous company matching.
  • Flexible schedules and work-life balance.
  • Opportunities for growth at every level - we are opening 50+ new stores each year.
Work Environment:

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

  • Standing, walking, and squatting less than fifty percent of the work shift.
  • Required to lift, move, and carry up to 40 pounds.
  • Ability to read, count, and write to accurately complete all documentation and reports.
  • Must be able to see, hear, and speak in order to communicate with Partners and customers.
  • Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
  • Manual dexterity required using hands to finger; handle, feel, and type; reach with hands and arms.

[ ] Sedentary: Limited activity, no lifting, limited walking

[ ] Light: Office work, some lifting, bending, stooping, or kneeling, walking

[X] Moderate: Mostly standing, walking, bending, frequent lifting

[ ] Arduous: Heavy lifting, bending, crawling, climbing

The workspace is clean, orderly, properly lighted, and ventilated with the proper safety compliance. Noise levels are considered moderate.

Boot Barn hires Seasonal Partners on a temporary basis based on business necessity. Seasonal employment begins upon a Partner's date of hire and will end on the date indicated by management; continued employment is not guaranteed.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures, or guidelines pertaining to this subject.

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and Partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.

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THE ROLE & RESPONSIBILITIES

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves Partners. With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.

Our Seasonal Sales Partners engage with customers and create an exceptional in-store experience. They embody Boot Barn's Mission, Vision, and Values in their words and actions while demonstrating selling and service expertise, product knowledge, visual merchandising presentation skills, and strong point-of-sale proficiency.

SEASONAL SALES PARTNER DUTIES

  • Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
  • Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
  • Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons, and customer information capture rates.
  • Be informed and understand current merchandise promotions and advertisements.
  • Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
  • Assist with processing merchandise as well as monitoring and replenishing floor stock.
  • Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
  • Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
  • Adhere to all local, federal, and state laws, as well as Company policies, procedures, and practices.
  • Perform any other duties assigned by management.
  • Demonstrate a high level of quality work, attendance, and appearance.