Background Screening Team Support

2 months ago

Wilmington, Delaware, United States Michael Page US Full time
  • Execute the background screening process for new hires, re-hires, and 3rd party workers, in compliance with regulatory requirements while following policies.
  • Execute the employee re-screen program: send communications, adhere to re-screening timelines, and answer employee questions throughout the process.
  • Support additional programs related to an employee's eligibility to work which may include right to work, I-9 verification, and regulatory reference completion.
  • Adjudicate background screening reports to established standards following a set process and controls to mitigate risk while using sound judgement and escalating as appropriate through a predefined escalation matrix.
  • Maintain all relevant documentation aligned with policies and local privacy laws.
  • Stay up to date with the regulatory landscape as it impacts the screening process while ensuring a smooth user experience
  • Recognize opportunities to streamline processes and enhance the user experience throughout the screening process, and proactively seek and suggest solutions to leadership.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

We offer highly competitive salaries|Medical and Dental Benefits from day 1
  • An ability to manage a large volume of varied requests and deliver with accuracy and speed.
  • Solid verbal and written communication skills in English, including the ability to effectively communicate with all levels of candidates/employees via phone and e-mail.
  • Verbal and written communication skills in languages other than English are desirable.
  • Strong organizational, analytical, and problems solving skills.
  • Process-oriented, with a high level of attention to detail and ability to exercise critical judgment * Adherence to strict procedures and documentation requirements
  • Maintain a high degree of confidentiality/discretion
  • The ability to flex solutions to changing demands: anticipating the local, regional, global impact.
  • Experience working across cultures and in a matrixed environment (preferred); proven ability to work independently but also to build and sustain high performing partnerships, both locally and globally.
  • A strong work ethic - ability to work on their own initiative and manage own time effectively.
  • Strong interpersonal skills, flexible, team-work oriented and comfortable working with remote team members.
  • Proactive and a result driven mindset.
  • Ability to build effective and trusted relationships across the HR function.
  • Experience with Workday and Consumer Reporting Agency platforms a plus.
  • Proficient in Microsoft Excel, Outlook and PowerPoint.

Our client is an asset manager and one of the world's leading providers of investment, advisory, and risk management solutions. They are a fiduciary to our clients, and by investing on their behalf, they help millions of hardworking Americans experience financial well-being.

  • Opportunity to work 4 days in office and 1 day remotely from home
  • Medical and dental benefits from day 1
  • Amazing opportunity to work for one of the world's leading providers of investment, advisory, and risk management solutions.
  • Great opportunity to work in a collaborative, fast paced environment.
  • Opportunity to learn, grow and network within the Financial Industry.

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