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Patient Service Coordinator

2 months ago


Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

General Summary of Position

Job Summary:


Join one of the largest healthcare systems in the Baltimore-Washington metro region also recognized as one of the "Healthiest Maryland Businesses".

Apply today and learn how MedStar Health can be your next great career move

As a Patient Service Coordinator at Medstar, you will be responsible for providing the best customer service to patient by greeting them with a warm and friendly smile, checking in/out processes, gathering demographic information, insurance verifications, as well taking copayments and scheduling.



Primary Duties:


Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner.


The Patient Service Coordinator manages the intake of patients into the practice, screens for emergent conditions, registers, verifies and explains patient responsibility for payment.

Performs check in and check out procedures by inputting patient charges and verify demographic and insurance information.

Coordinates efficient patient flow through the practice or hospitalize department assigned.

Supports organization initiatives related to new technology, clinical programs and improving the patient experience.

Qualifications:

6 months – 1 yr. providing high quality customer service required, preferably in a health care setting. ICD 9 and 10 Code Experience preferred.

High School Diploma or GED required

This position has a hiring range of $ $29.96