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Senior Systems Engineer

2 months ago

Grapevine, Texas, United States GameStop Full time

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world

SUMMARY

GameStop is seeking a passionate Senior Systems Engineer to join our Infrastructure team. This role will collaborate with Senior and Advanced engineers, project managers, technology and business partners to support GameStop's hybrid infrastructure across AWS and various physical data centers. The ideal candidate will be customer-obsessed, highly collaborative, and passionate about creating customer experiences that are both frictionless and delightful.

This position will sit onsite in Grapevine, Tx

Essential Job Duties

  • Perform daily management, monitoring and administration of Windows Servers, Linux/Unix systems and various infrastructure technologies.
  • Provision and deploy physical and virtual systems according to defined best practices in both physical Data Centers and AWS.
  • Strong knowledge of VMware and Dell/EMC storage arrays required.
  • Maintain infrastructure components through regular security patches and version upgrades.
  • Partner with the software architecture organization to evaluate and deploy technologies that best meet the needs of the business.
  • Automate systems monitoring tasks using standard monitoring tools.
  • Author internal documentation, such as environment diagrams, installation/configuration documents and release notes.
  • Evaluate and enforce pre-production operational readiness to insure predictable stability in production deployments.
  • Manage relationships in a manner acceptable to others and to the organization; adhere consistently with all organizational policies related to our respectful workplace
  • Demonstrate a consistent commitment to customers by prioritizing work appropriately, responding quickly and favorably to feedback, and proactively seeking ways to help focus on customer service.
  • Work collaboratively with others within and outside of his or her function to achieve goals, simplify processes, reduce costs, prevent loss, and to ensure that work is completed safely, accurately, and on time
  • Responsible for adhering consistently to all employment policies as stated in the employee handbook or as provided by his or her supervisor

What you'll need:

  • Associates degree from an accredited program in Information Technology, Computer Science, or equivalent technical training in related technologies required.
  • At least 5 years of experience working with common operating systems such as Windows Server OS or Linux systems in a high volume enterprise environment.
  • Working knowledge of VMware and Dell/EMC storage arrays.
  • Working knowledge of AWS or AWS concepts.
  • Working understanding of network concepts and the ability to troubleshoot end to end connectivity
  • Must be available for occasional work after hours and on weekends
  • Must be able to participate in a "on-call" rotation and accept calls after hours and on weekends in order to respond to the needs of a 24x7 support environment
  • Basic knowledge and ability to implement best practices for managing and monitoring server systems.
  • Basic knowledge of Windows Server technologies (Active Directory, DNS, DHCP, Group Policy Management, TCP/IP, Clustering, PKI)
  • Basic knowledge and ability to implement health monitoring of systems and integrate with an enterprise monitoring platform
  • Demonstrated ability in handling complex and demanding situations
  • Proficient ability to communicate effectively with others using spoken and written English
  • Ability to tackle projects and perform quality work with general supervision
  • Ability to learn new technologies on the fly and absorb knowledge quickly
  • Working ability to remain effective under stress, and respond to pressure in a manner acceptable to others and to the organization
  • Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.