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Dual Assistant General Manager
1 month ago
Chartwell Hospitality is seeking a highly motivated individual to assist in leading an experienced team. A successful candidate will have a strong sense of urgency, personal initiative, and determination, be able to drive sales and exceed the expectations of both team members and guests. We are looking for an experienced candidate with a proven track record of successfully managing a hotel's overall operation. A strong leader that can create a motivating work environment develop team members and deliver results while upholding all brand quality standards and maintain budgeted revenues and expenses.
Primary Responsibilities:Ensures all departments are profitable and maintain strong working relationships.Performs Sales duties including marketing calls, attending community business functions, qualifying and retention of an in-house group and corporate business, and assisting Director of Sales with hotel sales strategies.
Meets all Accounts Receivable standards, and conducts monthly calls to ensure aging is current.
Ensures staff receives proper training for each position, and company standard operating procedures.
Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance.
Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
Allocates funds, authorizes expenditures, and assists in budget planning.
Reviews monthly financial reports and knows at all times where the hotel stands against budget.
Manages human resources functions of the hotel by controlling turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings.
Protects the hotel and its assets through enforcing and maintaining a preventative maintenance program.
Provides a professional image at all times through appearance and dress.
Responds quickly to guest requests in a friendly manner and follows up to ensure guest satisfaction.
Follows company policies and procedures and can effectively communicate them to subordinates.
Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws.
Job Requirements: Strong Hilton background a plus
Minimum of three years hotel mangement experience required
Passion to provide exemplary guest service
Ability to work a flexible schedule including days, nights, holidays and weekends
Valid driver's license
Ability to read, write, and speak English
Proficiency with basic computer (PC) and office technology
Degree in Hotel or Hospitality Management a plus
Local market experience a plus
Benefits:Medical
Dental
Life
Long/Short Term
401-K
Compensation: Based on Experience
Source: Hospitality Online
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