Senior Lead Control Management Officer

1 month ago

Chandler, Arizona, United States Wells Fargo Full time

About this role:

Wells Fargo is seeking an Issues Management Senior Lead Control Management Officer for the CSBB Small Business Control Management team. The Control Management team is responsible for engaging with the relevant business groups to identify, assess, manage and mitigate current and emerging risk exposures associated with their activities and operations.

The candidate will engage and drive Small Business Control peers and Small Business issues management activities. Responsibilities include monitoring and reporting the status of issues and action plans. In conjunction with business and risk-aligned control teams, this role will provide insight for business and control leadership into key issues such that management has adequately evaluated root causes, identified appropriate action plans, and is delivering to plan or where additional resources may be required. In addition, the role will be responsible for ensuring escalating issues through the Enterprise escalation tool, building processes around how notifications should be sent and reporting to senior leadership.

The Issues Management Lead will engage a large/matrixed team of risk professionals and work cross functionally with multiple support partners. The candidate will work closely with other senior leaders across CSBB and the company in the development and execution of company's remediation and change strategies. The Issue Management leader will be responsible for ensuring data being entered in the system of record meets all required standards and expectations.

In this role, you will:

  • Act as an advisor to more experienced leaders in developing risk mitigation strategies for complex and highly integrated business specific risk across different business lines
  • Monitor, measure, evaluate, and report impact of decisions and business controls to the relevant business group and enterprise function
  • Lead the strategy and resolution of highly complex current and emerging risks requiring in depth evaluation across multiple areas or the enterprise, as well as good understanding of financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, and business process management
  • Provide vision, direction, and expertise to more experienced leaders on implementing innovative and significant business solutions for highly complex risks associated with business operations
  • Lead and mentor Control Management project or virtual teams
  • Engage with all levels of roles across the business group, and serve as an experienced advisor in designing and implementing risk mitigation strategies, business processes, and controls that mitigate risks and address regulatory requirements

Required Qualifications:

  • 7+ years of Risk Management or Financial Services Industry experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Prior Issues Management Leadership
  • Audit experience
  • Experience working with regulators
  • Prior experience managing large teams in a heavily matrixed environment
  • Ability to articulate complex concepts in a clear manner
  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Experience building effective Risk/Control programs
  • BA/BS and/or Advanced Degree (MBA, JD, etc.)
  • Strong knowledge of the financial services industry, products, and regulatory environment
  • Excellent organizational and time management skills with the ability to process multiple tasks simultaneously
  • Proven leadership ability to drive successful execution of business initiatives
  • Ability to plan, prioritize and set goals
  • Ability to influence and consult strategically across a large organization and with various levels of leadership/stakeholders
  • Working knowledge of relationships and transaction processes
  • Strong understanding of policies, procedures, and programs to ensure appropriate and effective risk mitigation controls are in place
  • Risk Management Certifications

Job Expectations:

  • Ability to travel up to 10% of the time
  • Ability to work onsite at one of the locations listed below three days a week. Relocation assistance is not available.

Office Locations:

  • Charlotte, North Carolina
  • Phoenix or Chandler, Arizona
  • Irving, Texas
  • Minneapolis, Minnesota
  • West Des Moines, Iowa

Posting End Date:

4 Aug 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Company: WELLS FARGO BANK

Req Number: R

Updated: Thu Aug 01 01:28:40 UTC 2024

Location: CHANDLER,Arizona


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