HR Business Partner

Do you want to be a part of the world's leading jewelry company while putting your experience in business partnering into use? If yes, then we might have an exciting opportunity for you You will be part of an exciting business area and work in an international organization of can-do spirited, passionate, and performance-driven people.

About the Team:

At Pandora our HR Business Partner partners with our leadership to provide strategic consulting on human resource-related issues for our Distribution Center teams.

Our HR Business Partners act as an employee champion and change agent, assessing and anticipating HR-related needs whilst formulating partnerships across the Operations and HR functions to deliver value-added service to management and employees. This role will collaborate with global and local business partners.

You will be part of our Distribution Center Leadership team and will be responsible for managing a small team.

This role will focus on being responsible for assisting in the development and execution of HR programs, policies, and solutions that help drive behaviors and attain business goals.

Your Role as a HR Business Partner:

Strategic Partnering

• Be a thought partner and executive advisor assessing the organizational health of the DC, with a focus on strengthening capabilities, engagement, development, and retention of talent.
• Analyze trends, diagnose opportunities, identify, and deliver appropriate solutions with measurable results.
• Align HR Strategies: Work with senior management to develop HR strategies that support the business's strategic objectives.
• Consultation: Act as a consultant to managers and executives on human resource-related issues, providing insights and recommending solutions.
• Change Management: Support and guide change management initiatives, ensuring smooth transitions during organizational changes.
• Collaborate and partner with local and global HR team members on initiatives, strategy, and processes. Act as a liaison and ensure strategy and initiatives are relatable and effective for the AME Operations population.
• Partners with Global counterparts from other DCs on projects and initiatives.
• Own organizational design of structure and manage all employee data related information and tasks (promotions, changes in reporting lines, compensation changes, position management, etc.) throughout employee lifecycle.
• Promote and demonstrate Pandora values in everyday activities.
• Collaborate and partner with local HR team members and global HR team members on initiatives, strategy, and processes. Act as liaison and ensure language, strategy and initiatives are relatable and effective for DC population and workforce.

Talent Management / Learning & Development

• Recruitment and Staffing: Collaborate with hiring managers to identify staffing needs, participate in the recruitment process, and ensure a smooth onboarding experience.
• Partners with LATAM HR for LATAM Operations recruitment needs.
• Provide training and consulting in effective employee performance management practices including coaching, career development, and disciplinary actions.
• Develop talent management plans, facilitate talent reviews, and lead succession planning discussions that identify top talent and ensure a strong and diverse pipeline of talent.
• Assess capabilities of talent, identify training needs for leadership and competency development both now and for the future.
• Evaluate and analyze overall climate by reviewing data from employee listening surveys and partner with leaders to create meaningful action plans and solutions that will drive positive employee experiences.
• Succession Planning: Work with AME OPS LT to identify and develop internal talent for key leadership positions.
• Training Programs: Identify training needs and coordinate creation and deployment of training programs to enhance employee skills and knowledge. Work with leaders to ensure time and commitment for development.
• Leadership Development: Responsible for coordination and deployment of needed leadership development programs to build management capabilities and prepare future leaders.

Employee Relations

• Employee Engagement: Foster a positive workplace culture and improve employee engagement and satisfaction through various initiatives together with the leadership team.
• Conflict Resolution: Coach leaders on how to address and resolve employee relations issues, such as conflicts, grievances, and disciplinary actions. Occasionally step in to mediate or ensure procedural compliance in difficult or termination cases.
• Conduct investigations, site assessments, and IDRs (all related forms of complaints) that ensure objective evaluation and resolution of issues.
• Maintain in-depth knowledge of local legal requirements related to day-to-day management of employees reducing legal risks and ensuring regulatory compliance, partnering with our Legal team and Employee Relations team as needed.
• Responsible for day-to-day HR coaching on policy and procedures including ensuring that work environments and workplace practices promote a positive employee relations environment free of discrimination, harassment, or any form of unfair or unethical practice.

Compensation and Benefits

• In partnership with the TA, Hiring Manager and Performance & Rewards team, ensure competitive pay for internal employees and external hires, manage the communication and execution of pay for performance methodology, provide training and counselling to leaders on the annual performance management process, development planning process, and ongoing performance feedback.

Other duties as assigned.

What is needed to succeed:

• B.Sc. in HR Management, Industrial/Organizational Psychology, or related field
• A minimum of 8 to 10 years' experience resolving complex employee relations issues within a global organization with a focus on distribution centers would be highly advantageous.
• Knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.
• Previous experience managing a team is required.
• Extensive knowledge of human resources including organizational development, employee relations, litigation management and avoidance.
• Previous experience working with non-exempt personnel and temporary staffing workforce.
• Advanced knowledge and proficiency in all MS Word, Excel, Outlook applications, and HR systems such as Success Factors (preferred).
• Strong Business Acumen: Understanding of the business and its strategic goals.
• Excellent Communication: Ability to communicate effectively at all levels of the organization.
• Problem-solving: Strong analytical and problem-solving skills.
• Leadership: Capability to influence and lead others.
• Adaptability: Flexibility to adapt to changing business environments and needs.
• Ethical Judgment: Integrity and ethical judgment in handling sensitive HR issues.

About Pandora:

Pandora designs, manufactures, and markets hand-finished jewelry made from high-quality materials at affordable prices. Pandora jewelry is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewelry at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021.

Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.