Current jobs related to Telephone Operator - Lahaina, Hawaii - Marriott Vacations Worldwide

  • Patient Care Coordinator

    4 weeks ago

    Lahaina, Hawaii, United States Maui Medical Group Full time

    MAUI MEDICAL GROUP, INC POSITION DESCRIPTION FRONT DESK CLERK Overall Purpose of the Position: The primary role of the Front Desk Clerk is to serve as the initial point of contact for patients and visitors, ensuring a welcoming and efficient environment. This position is essential in facilitating communication between patients and healthcare providers,...

  • Service Express Associate

    17 hours ago

    Lahaina, Hawaii, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Service Express Agent to join our team at The Westin Maui Resort & Spa. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.Key ResponsibilitiesAnswer, record, and...

  • Service Express Agent

    7 days ago

    Lahaina, Hawaii, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Service Express Agent to join our team at The Westin Maui Resort & Spa Ka'anapali. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.Key ResponsibilitiesAnswer and...

  • Service Express Agent

    3 days ago

    Lahaina, Hawaii, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Service Express Agent to join our team at The Westin Maui Resort & Spa Ka'anapali. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.Key ResponsibilitiesAnswer and...

  • Guest Services Coordinator

    4 weeks ago

    Lahaina, Hawaii, United States Yes& Companies LLC Full time

    Job Type:Full-timePosition Overview:We are seeking a dynamic and professional individual to join our team as a Front Desk Representative. The ideal candidate will possess exceptional communication skills and a positive demeanor, committed to providing outstanding customer service and enhancing guest experiences.Key Responsibilities:Deliver exemplary customer...

  • Healthcare Receptionist

    4 weeks ago

    Lahaina, Hawaii, United States Maui Medical Group Full time

    MAUI MEDICAL GROUP, INC POSITION DESCRIPTION FRONT DESK CLERK Role Overview The primary purpose of this role is to serve as the initial point of contact for patients, ensuring a welcoming and efficient experience. The Front Desk Clerk plays a crucial role in managing patient interactions and administrative tasks to support the healthcare team. Key...

  • Guest Services Coordinator

    4 weeks ago

    Lahaina, Hawaii, United States Thechateaulakelaquinta Full time

    Position OverviewFront Desk RepresentativeCompany: ThechateaulakelaquintaLocation: Not specifiedRole SummaryAs a Front Desk Representative, you will serve as the initial point of contact for our guests, delivering exceptional hospitality and customer service with a warm and welcoming demeanor.Thechateaulakelaquinta is dedicated to providing career...

  • Front Desk Coordinator

    2 weeks ago

    Lahaina, Hawaii, United States Maui Medical Group Full time

    **Job Summary**Maui Medical Group, Inc. is seeking a highly organized and detail-oriented Front Desk Clerk to join our team. As a Front Desk Clerk, you will be responsible for providing exceptional patient service, managing front desk operations, and maintaining accurate records.**Key Responsibilities**Provide excellent patient service, responding to phone...

  • Service Express Agent

    5 days ago

    Lahaina, Hawaii, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Service Express Agent to join our team at The Westin Maui Resort & Spa Ka'anapali. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.Key ResponsibilitiesAnswer and...

  • Guest Services Associate

    4 weeks ago

    Lahaina, Hawaii, United States Marriott Vacations Worldwide Full time

    Hourly Rate: $28.78 POSITION OVERVIEW Utilize computer systems and point of sale technology to enter and retrieve work-related data. Accurately read and verify information presented in various formats. Communicate information or documents through digital means, postal services, or fax. Engage in standing, sitting, or walking for prolonged periods throughout...

  • Financial Accountant

    4 weeks ago

    Lahaina, Hawaii, United States OUTRIGGER Hospitality Group Full time

    Position Overview:Join a vibrant organization where our team members are passionate about their roles. At OUTRIGGER Hospitality Group, we value individuals who respect and engage with the diverse cultures and communities they are part of. Our core principle is to practice aloha, ensuring that every member of our 'ohana feels this spirit and extends it to...

  • Reception Specialist

    4 weeks ago

    Lahaina, Hawaii, United States Thechateaulakelaquinta Full time

    Position OverviewFront Desk RepresentativeCompany: The Chateau La QuintaLocation: Lahaina, HIJob SummaryAs a Front Desk Representative, you will serve as the initial point of contact for our guests, ensuring they receive exceptional hospitality and customer service. Your role is vital in creating a welcoming atmosphere that embodies the spirit of Aloha.The...

  • Customer Service Representative

    3 weeks ago

    Lahaina, Hawaii, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Marriott. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, responding to their inquiries, and resolving any issues that may arise during their stay.Key ResponsibilitiesAnswer and...

  • Guest Services Supervisor

    4 weeks ago

    Lahaina, Hawaii, United States Marriott International Inc Full time

    Job OverviewPOSITION SUMMARY Utilize computer systems to input and retrieve information, ensuring accurate updates to records, files, and reservations while addressing guest inquiries effectively. Facilitate the transmission of information or documents through various means including digital and physical formats. Operate standard office machinery aside from...

  • Guest Services Coordinator

    4 weeks ago

    Lahaina, Hawaii, United States Yes& Companies LLC Full time

    Job TypeFull-timePosition OverviewWe are seeking a dynamic and professional individual who possesses outstanding communication abilities and a positive demeanor to enhance our customer experience. Our mission is to create unforgettable moments for our guests, and we need someone who can embody this vision.Key Responsibilities:Deliver exceptional customer...

  • Guest Services Coordinator

    4 weeks ago

    Lahaina, Hawaii, United States Yes& Companies LLC Full time

    Job Type: Full-time Position Overview:We are seeking a dynamic and professional individual to fill the role of Front Desk Representative. The ideal candidate will possess outstanding communication abilities and a positive demeanor, committed to delivering exceptional customer service and contributing to our mission of creating unforgettable experiences for...

  • Front Desk Associate

    2 days ago

    Lahaina, Hawaii, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and organized Front Desk Agent to join our team at The Westin Maui Resort & Spa Ka'anapali. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of accuracy in all transactions.Key...

  • Guest Services Director

    3 weeks ago

    Lahaina, Hawaii, United States Marriott Full time

    Job SummaryServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest-related situation.Key ResponsibilitiesLeading Guest Services TeamsUtilizes interpersonal and communication skills to lead, influence, and...

  • Telephone Operator

    1 week ago

    Lahaina, United States Marriott International, Inc Full time

    Additional Information PBXJob Number 24165754Job Category Rooms & Guest Services OperationsLocation Sheraton Maui Resort & Spa, 2605 Kaanapali Parkway, Lahaina, Hawaii, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Answer, record, log, and process all guest calls, requests,...

  • Telephone Operator

    1 week ago

    Lahaina, United States Marriott International, Inc Full time

    Additional Information PBXJob Number 24165754Job Category Rooms & Guest Services OperationsLocation Sheraton Maui Resort & Spa, 2605 Kaanapali Parkway, Lahaina, Hawaii, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Answer, record, log, and process all guest calls, requests,...

  • Telephone Operator

    1 week ago

    Lahaina, United States Marriott International, Inc Full time

    Additional Information PBXJob Number 24165754Job Category Rooms & Guest Services OperationsLocation Sheraton Maui Resort & Spa, 2605 Kaanapali Parkway, Lahaina, Hawaii, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Answer, record, log, and process all guest calls, requests,...

  • Telephone Operator

    2 weeks ago

    Lahaina, United States Marriott International Full time

    Additional Information PBXJob Number 24165754Job Category Rooms & Guest Services OperationsLocation Sheraton Maui Resort & Spa, 2605 Kaanapali Parkway, Lahaina, Hawaii, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, log, and process all guest calls, requests, questions,...

  • Telephone Operator

    1 week ago

    Lahaina, United States Marriott International, Inc Full time

    Additional Information PBXJob Number 24165754Job Category Rooms & Guest Services OperationsLocation Sheraton Maui Resort & Spa, 2605 Kaanapali Parkway, Lahaina, Hawaii, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Answer, record, log, and process all guest calls, requests,...

  • Telephone Operator

    1 week ago

    Lahaina, HI, United States Marriott International, Inc Full time

    Additional Information PBX Job Number 24165754 Job Category Rooms & Guest Services Operations Location Sheraton Maui Resort & Spa, 2605 Kaanapali Parkway, Lahaina, Hawaii, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Answer, record, log, and process all guest...

  • Telephone Operator

    1 week ago

    Lahaina, HI, United States Marriott International, Inc Full time

    Additional Information PBXJob Number 24165754Job Category Rooms & Guest Services OperationsLocation Sheraton Maui Resort & Spa, 2605 Kaanapali Parkway, Lahaina, Hawaii, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Answer, record, log, and process all guest calls, requests,...

  • Service Express Agent

    3 weeks ago

    Lahaina, United States Marriott Hotels & Resorts Full time

    Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the ap Agent, Service, Retail, Hotel

  • Front Desk Operations Supervisor

    4 weeks ago

    Lahaina, United States Marriott Vacations Worldwide Full time

    Hourly Rate: $35.72 JOB STATUS: 3rd Shift/Overnight JOB SUMMARY  Supervise the Front Office staff to ensure excellent owner/guest service. Actively listen and respond positively to owner/guest questions, concerns, and requests using brand or property specific processes to resolve issues and delight owners and guests. Supervise other front desk associates...

  • Service Express Agent

    3 weeks ago

    Lahaina, United States Marriott Full time

    Additional Information Pay: $25.49/hour, PBX Operator Job Number 24155312 Job Category Rooms & Guest Services Operations Location The Westin Maui Resort & Spa Ka'anapali, 2365 Kaanapali Parkway, Lahaina, Hawaii, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Answer, record, and...

  • Service Express Agent

    2 weeks ago

    Lahaina, United States Marriott Full time

    Additional Information Pay: $25.49/hour, PBX Operator, On Call Job Number 24155306 Job Category Rooms & Guest Services Operations Location The Westin Maui Resort & Spa Ka'anapali, 2365 Kaanapali Parkway, Lahaina, Hawaii, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Answer,...

  • Service Express Agent

    2 weeks ago

    Lahaina, United States Marriott International Inc Full time

    Additional Information Pay: $25.49/hour, PBX Operator Job Number 24155312 Job Category Rooms & Guest Services Operations Location The Westin Maui Resort & Spa Ka'anapali, 2365 Kaanapali Parkway, Lahaina, Hawaii, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Answer, record, and...

  • Service Express Agent

    4 weeks ago

    Lahaina, United States Marriott International, Inc Full time

    Additional Information Pay: $25.49/hour, PBX OperatorJob Number 24155312Job Category Rooms & Guest Services OperationsLocation The Westin Maui Resort & Spa Ka'anapali, 2365 Kaanapali Parkway, Lahaina, Hawaii, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Answer, record, and process...

  • Service Express Agent

    4 weeks ago

    Lahaina, United States Marriott International, Inc Full time

    Additional Information Pay: $25.49/hour, PBX Operator, On CallJob Number 24155306Job Category Rooms & Guest Services OperationsLocation The Westin Maui Resort & Spa Ka'anapali, 2365 Kaanapali Parkway, Lahaina, Hawaii, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Answer, record,...

  • Service Express Agent

    4 weeks ago

    Lahaina, United States Marriott International, Inc Full time

    Additional Information Pay: $25.49/hour, PBX Operator, On CallJob Number 24155306Job Category Rooms & Guest Services OperationsLocation The Westin Maui Resort & Spa Ka'anapali, 2365 Kaanapali Parkway, Lahaina, Hawaii, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Answer, record,...

  • Senior Member Service Representative

    3 weeks ago

    Lahaina, United States Maui County Federal Credit Union Full time

    Maui County Federal Credit Union is offering a $1000 sign-on bonus for a full-time Senior Member Service Representative (MSR) at our Lahaina branch. The right candidate should have excellent public relations skills and a thorough understanding of Member Service Representative functions and procedures. Timeliness, efficiency and accuracy, as well as...

  • Door Attendant

    2 months ago

    Lahaina, United States Hyatt Vacation Club at Ka'anapali Beach Full time

    Hourly Rate: $23.20 Job StatusCasual/On-Call Job Summary Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and...

  • Restaurant Server

    2 days ago

    Lahaina, United States Royal Lahaina Resort Full time

    Compensation Type: Hourly Overview: The Restaurant Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Responsibilities: Employees must at all times be attentive, friendly, helpful and...

  • Front Desk Agent

    2 weeks ago

    Lahaina, United States Marriott Full time

    Additional Information Pay: $27.11/hour Job Number 24145925 Job Category Rooms & Guest Services Operations Location The Westin Maui Resort & Spa Ka'anapali, 2365 Kaanapali Parkway, Lahaina, Hawaii, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Organize, confirm, process, and...

  • Guest Service Agent

    3 weeks ago

    Lahaina, United States Marriott Full time

    Job Number 24149270 Job Category Rooms & Guest Services Operations Location Sheraton Maui Resort & Spa, 2605 Kaanapali Parkway, Lahaina, Hawaii, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations,...

Telephone Operator

4 months ago

Lahaina, Hawaii, United States Marriott Vacations Worldwide Full time
Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

PAY: $29.97/HOUR

JOB SUMMARY Casual/On-Call

JOB SUMMARY

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

CORE WORK ACTIVITIES

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Attention to customer service with a professional and pleasant personality. Available to work a flexible schedule including evenings, weekends, and holidays.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture#US MVW Resort Ops