Sales Training Specialist, CRM

4 weeks ago

Arden Hills, Minnesota, United States Boston Scientific Full time

Additional Location(s):US-MN-Arden Hills

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit- High Performance

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.

About the role:
In Cardiac Rhythm Management (CRM) we offer solutions for treating irregular heart rhythms and heart failure and protecting against sudden cardiac arrest. Boston Scientific develops, manufactures, and markets a broad array of products and services that enable less-invasive care for some of the most threatening cardiac conditions. We've been expanding indications and conducting pivotal research for nearly 20 years, resulting in increased access to the lifesaving and life-enhancing benefits of ICD and CRT therapies.

Your responsibilities will include:

  • Evaluates product training needs of field personnel by understanding current curriculum content,, skills, and abilities (KSAs) against needs of job and identifying KSA gaps where training is a solution to ensure on-going development of employees' ability to meet customer and product technology demands of the company. Makes recommendations to sales management based on evaluation.
  • Develop core curriculum and knowledge assessments for members of the CRM/Dx field organization.
  • Create and deliver in person and virtual educational courses
  • Monitors and assesses progress and knowledge of trainees within assigned Sales Areas to ensure employees are properly trained on necessary technology to perform the required duties of their field role.
  • Implements measures to improve company personnel performance or enhance employee technical product knowledge.
  • Writes employee training plan by working with other Field Training Associates, sales management, Field Clinical Managers, and training mentors
  • Maintains proficiency in device technology implant and follow up procedures through field ride experiences.
  • Partner with Marketing and R&D for product launches
  • Responsible for training and monitoring mentors to ensure training consistency.
  • Establish reoccurring communication with the Field Leadership to review training progress of new hires and tenured employees.
  • Organize and facilitate required in person training classes.
  • Up to 30% travel

Required Qualifications

  • 5+ year work experience with bachelor's degree in Biomedical Engineering, Science, Math, Business, Nursing preferred and/or equivalent technical work experience.
  • 5+ years in a Boston Scientific clinical position with
  • Completed/passed IBHRE certification desireable
  • External equivalent is 6+ years competitive CRM clinical work experience with completed/passed NASPE/IBHRE certification.

Preferred Qualifications

  • Highly skilled and knowledgeable in the technical aspects, indications, implant techniques, and published literature of the specified products.
  • Exhibited proven mentoring skills.
  • The ability to understand, communicate and train others in the use and understanding of complex medical device software algorithms as it pertains to device therapy and diverse disease states.
  • Excellent verbal and written communication skills
  • Demonstrated ability to work as part of a highly motivated team where flexibility and adaptability in a fast-paced, rapidly changing work environment.
  • A self-starter with the ability to work independently, efficiently, and effectively where daily schedule varies by hours worked and tasks managed while remaining accountable to company goals.
  • Excellent time management
  • Knowledge of Microsoft Office products desireable

Requisition ID:586848

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.

Boston Scientific maintains a prohibited substance freeworkplace. Pursuant to Va. Code * , Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.



Boston Scientific is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran

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