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Magellan - Service Development Engineering Specialist III
3 months ago
Additional Location(s): N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit- High Performance
At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.
About the Role:
The Service Development Engineering Specialist is responsible for supporting the Global Capital Equipment Technical Services (CETS) team at Boston Scientific with a unique opportunity to be directly part of a transformation initiative that will redefine the systems, process and customer experience around the commercialization and servicing of Capital Equipment.
The Service Development Engineering Specialist will provide project management support and leadership by collaborating closely with the Service Development Engineering (SDE) team to provide technical input and knowledge that enable transformation opportunities and enhance service processes. The candidate must have a desire to utilize their skills to solve technical/complex problems in a hands-on manner, working in a fast-paced environment, and across multiple functions in a global company.
Your Responsibilities will Include:
Develop processes to maintain Service functionality in SAP and/or Windchill, ensuring accurate and efficient data management (i.e. Service BOM, Service Order Templates and service product attributes)Actively collect and analyze product service data with the Service Development Engineering teamCollaborate with the SDE team to identify, create and implement service process improvements and transformation opportunitiesPartner with cross-functional teams, including Service Development Engineering, IT, product, and process teams on the delivery of the identified opportunitiesFacilitate effective communication and collaborationDevelop and maintain project documentation, including project plans, status reports, and technical documentationProvide technical expertise and training on newly developed service processesFully support the Quality Policy by building quality into all aspects of the incumbent's work and by maintaining compliance to all quality requirementsRequired Qualifications:
Bachelor's degree in mechanical engineering, Biomedical Engineering or equivalentMinimum of 3 years of experience within a technical or engineering environmentStrong technical background with the ability to structure Manufacturing/Service BOMs in SAP and WindchillProven track record of creating documentation and driving process improvements.Excellent analytical and problem-solving skillsStrong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.Proficient in project management software and toolsPreferred Qualifications:
Strong technical background with the ability to structure Service BOMs in SAP and WindchillFormal training in Six Sigma, LEAN and Project Management is an advantage.Technical Service experience supporting Capital Equipment in the Medical Device industry.Requisition ID:587827
Among other requirements, Boston Scientific maintains specific prohibited substancetesting requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you
At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.
Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code * , Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.
Boston Scientific is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran
