Senior Skills Training Specialist, CRM Division

3 weeks ago


Arden Hills, Minnesota, United States Boston Scientific Full time

Additional Location(s):US-MN-Mankato/Rochester; US-MN-Arden Hills; US-MN-Maple Grove; US-MN-Minneapolis; US-MN-Minnetonka; US-MN-Northern/Duluth; US-MN-Plymouth

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit- High Performance

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.

**This role requires a minimum of three days per week onsite requirement at our Arden Hills, MN location**

About this role:

This role will develop and execute training programs for the Cardiac Rhythm Management and Diagnostics Division's implantable therapeutic and diagnostic technologies and therapies to support product education and skills training for Health Care Professionals (HCPs).The incumbent will identify and engage HCPs through collaborative partnerships to enhance educational initiatives, to advance the appropriate application of therapies that provide life-enhancing outcomes, and to advise BSC on matters of strategic importance.

Your responsibilities will include:

  • Create and deliver product specific education for Cardiac Rhythm Management technologies, specifically the Subcutaneous ICD and core transvenous platform.
  • Design curriculums by assessing and analyzing HCP requirements and training needs,by aligning organizational objectives and initiatives, and by obtaining educational content through participation in cross-functional teams, physician and industry presentations, conventions, forums, and meetings.
  • Identify key opinion leaders (KOLs) in the industry, expert speakers, and well-known academicians who can deliver the defined curriculum as well as provide technical and clinical insight with real-world applications.
  • Develop approach, scope, and methodology of training to maximize impact by determining target audience, time, location requirements, and other applicable factors. Oversee partnership with a Program Coordinator to implement these programs.
  • Develop training and education tools needed to effectively meet learning objectives and support successful procedural skill transference (e.g. simulations, models, visualizations, gaming, etc.). Manage the vendor relationship and contracting.
  • Conduct post-program evaluations of content and faculty, remain aware of all changes that may impact training requirements, and implement changes/improvements to training protocols and materials accordingly.
  • Develop relationships with HCPs and field personnel through scheduled meetings and other interactions.
  • Effectively execute activities of major significance to the organization and represent the organizational unit as prime internal and external contact on operations or contracts.
  • Program oversight - define and assess progress toward program objectives and manage Annual Needs Assessment requirements.
  • Coordinate with CRM Sales Training and Marketing teams to support team's ability to meet BSC employee training requirements, as needed.
  • Ownership of yearly budget and participation in annual Strategic Planning and Annual Operating Plan activities.

Required qualifications:

  • Minimum bachelor's degree and a 4 years' experience in medical device industry or related field, advanced degree preferred
  • Prior background/trainingin CRM and CRM procedures - implanting of both diagnostic and therapeutic devices. Development and implementation of local or regional/area programs for these devices. Preferred successful completion of the IBHRE exam with ongoing certificate maintenance.
  • Travel requirements between 30-50% of the role.
  • Proven experience developing and maintaining relationships with physician customers, field reps and lab staff

Preferred qualifications:

  • Candidate must be able to think strategically with an appetite for innovation and continuous learning
  • Deep technical knowledge of CRM technologies, the history of evolution in the field, and a hands-on understanding of training and troubleshooting these systems.
  • Experience creating and/or delivering systematic training a plus
  • Program management and organization skills

Requisition ID:588911

Among other requirements, Boston Scientific maintains specific prohibited substancetesting requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran's status, age, mental or physical disability, genetic information or any other protected class.

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code * , Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.



Boston Scientific is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran

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