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Supervisor, Distribution Operations

2 months ago


Tempe, Arizona, United States UPS Full time

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

We're one of the world's largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises. Our Global Logistics and Distribution business unit provides comprehensive logistics services and warehousing solutions utilizing a global network of distribution centers, innovative technology and supply chain expertise to manage the flow of goods from receiving to storage and order processing to shipment.

This position analyzes and plans for operational success and customer satisfaction in a warehouse or station. He/She monitors volume for respective clients and ensures client contractual compliance. This position develops operational goals and plans, monitors, and communicates performance against plan, reviews margins, acts as liaison with customers, sets priorities, and coordinates with various functions to improve efficiency. He/She manages supervisors and hourly employees and reviews contract guidelines to establish inventory control standards and procedures for performance measurement. This position develops operational plans to define and communicate new operating processes and compliance standards (e.g., returns, shipments, receipts, etc.) and evaluates quality goals to develop process improvements and increase quality levels.

Responsibilities:

  • Performs and reviews monthly financial reporting to analyze client profitability.
  • Manages expense margins to achieve revenue goals.
  • Ensures delivery of timely and accurate invoices to optimize management of customer accounts receivable.
  • Delegates and prioritizes workloads to employees to ensure customer deadlines and contractual requirements are met.
  • Acts as customer liaison and provides support for new opportunities and account implementation, problem resolution, and quality control.
  • Participates in reviews and revisions of statements of work to accommodate changing customer needs and manages implementation of corrective action plans to address deficient performance areas and improve productivity.
  • Conducts performance evaluations in a consistent, fair, and objective manner and encourages continuous performance improvement.

Qualifications:

  • Bachelor's Degree or International equivalent - Preferred
  • Basic knowledge of Finance and Accounting theory and principles
  • Detailed understanding of supply chain concepts

Other Criteria:

  • Must be currently located in the same geographic location as the job or willing to relocate yourself - Required
  • Shift: Monday-Friday 10:00am - 6:30pm PT
  • Job Grade 20F
  • Last day to apply 7/11/2024

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Company: UNITED PARCEL SERVICE

Category: Global Logistics and Dist

Requisition Number: R

Location: Tempe,Arizona