Assistant Store Manager

2 months ago

Erie, Pennsylvania, United States Chico's FAS, Inc. - Retail Full time
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality

POSITION OBJECTIVE:


The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability.

We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and growFUNCTIONAL RESPONSIBILITIES:
Performance Culture

  • Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.
  • Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
  • Controls payroll and supply budget.
  • Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
  • Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
  • Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
  • Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
  • Ensures visual presentation, organization, and facility maintenance are representative of the Brand.
  • Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.
  • Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
  • Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams

  • Motivates and inspires store team, developing a shared vision while modeling core values.
  • Promotes an inclusive, collaborative approach to problem solving.
  • Communicates with store teams and Store Manager to effectively lead positive change.
  • Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience

  • Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
  • Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
  • Ensures prompt resolution of customer concerns.
  • Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
  • Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent

  • Assists in recruiting, hiring and developing a high performing team.
  • Supports, implements, and provides follow-up for all training programs, seminars, etc.
  • Assesses and coaches store team on performance.
  • In partnership with the SM, resolves human resources issues in a timely and effective manner.
  • Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
  • Ensures that store team adheres to all employment practices and policies.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

  • High School diploma or equivalent
  • 2+ years of retail management experience preferred
  • Must be 18 years of age or older
  • Excellent communication, verbal, and written skills
  • Able to learn or adapt to technology provided by the company
  • Proven excellent customer service skills with statistical track record in all areas of sales and leadership
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Strong leadership qualities, training and team building skills
  • Knowledge of administrative aspects of store operations
  • Able to communicate with customers and staff
  • Regular attendance is essential to this position to ensure adequate coverage to meet company objectives.
Ability to work a flexible work schedule, including nights, weekends, and holidays is requiredPHYSICAL REQUIREMENTS:

  • Constant Walking/Standing % of 8-hour shift
  • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
  • Frequent Climbing- 34%-66% of 8-hour shiftDue to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.1128 Millcreek MallChico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

  • Retail Store Manager

    2 days ago

    Erie, Pennsylvania, United States rue21 Full time

    **Job Summary**The Assistant Store Manager is a key member of the store team, responsible for driving sales growth and delivering exceptional customer experiences. As a results-driven leader, you will be accountable for achieving sales targets, managing store operations, and developing a high-performing team.**Key Responsibilities**Lead and motivate a team...

  • Store Operations Manager

    4 days ago

    Erie, Pennsylvania, United States COLOURS INC Full time

    Store Manager Job DescriptionWe are seeking a Store Manager to oversee the operations of our store, COLOURS INC. The ideal candidate will be responsible for implementing procedures and managing day-to-day activities in a dynamic retail environment.Key Responsibilities:Managing store operations, including inventory, supplies, and employee supervisionEnsuring...

  • Shift Leader

    19 hours ago

    Erie, Pennsylvania, United States Kwik Trip Full time

    Job SummaryWe are seeking a highly skilled and experienced Shift Leader to join our team at Kwik Trip. As a Shift Leader, you will play a critical role in the operations of our store, working closely with the Location Manager and Assistant Manager to ensure seamless day-to-day operations.Key ResponsibilitiesAssist the Location Manager and Assistant Manager...

  • Retail Operations Manager

    1 week ago

    Erie, Pennsylvania, United States Horstman's and Sons Country Store Full time

    Job OverviewHorstman & Sons Country Store, a locally owned establishment specializing in pet supplies, is seeking a dedicated full-time Retail Operations Manager.We are in search of an individual who possesses a passion for animals, coupled with experience in retail management and point-of-sale systems. Proficiency in Microsoft Word and Excel is also...

  • Kitchen Operations Manager

    18 hours ago

    Erie, Pennsylvania, United States GetGo Café + Market Full time

    Job SummaryAs a GetGo Café + Market Kitchen Lead, you will exceed customer and Team Member needs and expectations by providing safe, efficient, accurate and pleasant food service. You will also provide guidance and coaching to Team Members, ensuring the store runs like clockwork. In this role, you will be on the fast track to store leadership — coaching,...

  • Operations Manager

    2 days ago

    Erie, Pennsylvania, United States Domino's Pizza LLC Full time

    Job Summary:As a General Manager at Domino's Pizza LLC, you will be responsible for overseeing the daily operations of our store, ensuring that we deliver exceptional customer service and high-quality products. This is a leadership role that requires strong management skills, attention to detail, and a passion for excellence.Key Responsibilities:Lead Team...

  • Operations Manager

    1 week ago

    Erie, Pennsylvania, United States Domino's Pizza LLC Full time

    Company OverviewPosition Overview Operations Manager As the Operations Manager, you will oversee all activities during your shift. This encompasses managing costs, overseeing inventory, handling cash flow, and fostering customer relationships. You are expected to set a positive example and adhere to all policies and procedures consistently, while encouraging...

  • Restaurant Operations Manager

    2 days ago

    Erie, Pennsylvania, United States Buffalo Wild Wings Full time

    About Buffalo Wild WingsWe are a fast-growing restaurant chain that offers a unique dining experience. Our team is passionate about creating guest loyalty and providing excellent customer service.Job SummaryWe are seeking an enthusiastic and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for...

  • Assistant General Manager

    2 days ago

    Erie, Pennsylvania, United States Modwash Full time

    Job Summary:The Assistant General Manager is a key leadership position at ModWash, responsible for supporting the General Manager in driving the success of our express car wash operation. This role requires strong leadership and motivational skills to lead a high-performing team in a fast-paced environment.Key Responsibilities:Partner with the General...

  • Restaurant Operations Manager

    2 days ago

    Erie, Pennsylvania, United States Buffalo Wild Wings Full time

    About Us: Buffalo Wild Wings is a fast-growing restaurant chain that's passionate about creating guest loyalty.Job Summary: We're seeking an enthusiastic and experienced Assistant Manager to join our team. As a key member of our management team, you'll be responsible for leading our restaurant operations and ensuring exceptional guest experiences.Key...

  • Restaurant Operations Manager

    1 week ago

    Erie, Pennsylvania, United States Domino's Pizza LLC Full time

    Position Overview:As a Restaurant Operations Manager at Domino's Pizza LLC, you will play a crucial role in overseeing the daily operations of our establishment. Your responsibilities will include:Staff Management: Recruit, interview, and onboard new team members to ensure a well-functioning team.Order Management: Handle food and beverage requests, ensuring...

  • Retail Operations Supervisor

    1 week ago

    Erie, Pennsylvania, United States Spencer Gifts Full time

    Position Overview:As a Retail Operations Supervisor at Spencer Gifts, you will play a crucial role in enhancing customer satisfaction and store performance. Your responsibilities will include:Guest Engagement: Foster a welcoming environment by establishing and maintaining exceptional guest services.Support Leadership: Assist the Store Manager in various...

  • Assistant Salon Manager

    5 days ago

    Erie, Pennsylvania, United States Great Clips Full time

    Are you a skilled hairstylist with a passion for leadership and a drive to succeed? Do you have the expertise and charisma to support your team and take on more responsibility as a Salon Operations Manager at Great Clips?Our salon prides itself on fostering a creative and dynamic environment where your voice is heard and valued. We are currently seeking a...

  • Optical Department Head

    2 days ago

    Erie, Pennsylvania, United States National Vision Full time

    Job SummaryAbout the RoleNational Vision is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our store leadership, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence.Key ResponsibilitiesMonitor and achieve sales and performance goals, including...

  • Fashion Sales Representative

    1 week ago

    Erie, Pennsylvania, United States Chico's FAS Full time

    Join Our Dynamic Team!At Chico's FAS, we are committed to creating a stylish and engaging environment that empowers women to showcase their unique style.POSITION SUMMARY:The Retail Sales Consultant plays a vital role in assisting Management to foster a customer-centric and product-oriented sales atmosphere, ensuring our core values and guiding principles are...

  • Retail Sales Representative

    5 days ago

    Erie, Pennsylvania, United States Spencer Gifts Full time

    Position Overview:The Sales Associate plays a vital role in supporting the Store Management Team during the operational phases of a seasonal retail establishment.Key Responsibilities:Assist in the setup and merchandising of the store.Participate in the pack-up and teardown processes at the end of the season.Uphold exceptional Guest Services in alignment with...

  • Retail Operations Supervisor

    1 week ago

    Erie, Pennsylvania, United States Country Fair Full time

    Position Overview:At Country Fair, our customers are at the heart of everything we do. This philosophy drives our daily operations and defines our culture. The Retail Operations Supervisor plays a crucial role in supporting the Store Manager with essential tasks while overseeing team members who interact with our esteemed customers, embodying our mission:...

  • Retail Sales Representative

    5 days ago

    Erie, Pennsylvania, United States Spencer Gifts Full time

    Position Overview:The Sales Associate plays a vital role in supporting the Store Management Team during the setup, merchandising, and teardown of a seasonal retail environment.Key Responsibilities:Assist in the effective setup and organization of merchandise.Ensure high standards of Guest Services are maintained in accordance with Company...

  • Retail Sales Specialist

    5 days ago

    Erie, Pennsylvania, United States Chico's FAS Full time

    Join Our Dynamic TeamWe are a stylish and innovative organization committed to providing a unique shopping experience that empowers women to showcase their personal style.POSITION SUMMARY:The Sales Associate plays a crucial role in assisting Management to foster a customer-centric and product-oriented sales environment, where our core values and guiding...

  • Retail Business Leader

    4 days ago

    Erie, Pennsylvania, United States COLOURS INC Full time

    Store Manager Job DescriptionWe are seeking a Store Manager to oversee the operations of our store, COLOURS INC. The ideal candidate will be responsible for implementing procedures and managing day-to-day activities in a dynamic retail environment.Key Responsibilities:Managing store operations, including customer service and salesOverseeing financial...