Retail Operations Supervisor

2 weeks ago


Erie, Pennsylvania, United States Country Fair Full time

Position Overview:

At Country Fair, our customers are at the heart of everything we do. This philosophy drives our daily operations and defines our culture. The Retail Operations Supervisor plays a crucial role in supporting the Store Manager with essential tasks while overseeing team members who interact with our esteemed customers, embodying our mission: "Country Fair Cares - about its Customers, its Team and its Community."

The Retail Operations Supervisor shares accountability for the store's performance and management, stepping in to lead store operations in the absence of the Store Manager.

Key Responsibilities:

• Actively collaborate with store management to fulfill operational duties.

• Oversee the management of store staff and foster positive customer relations.

• Ensure adherence to all established policies and procedures at the store level.

• Implement and maintain the company's safety and sanitation protocols.

• Uphold company standards regarding store conditions and overall cleanliness.

• Guarantee efficient and accurate checkout service, ensuring cashier precision.

• Manage cash accountability and maintain accurate financial records in the Store Manager's absence.

• Verify product deliveries against invoices to confirm accuracy and quality, ensuring proper data entry into the system.

• Supervise and uphold Country Fair Food Service standards, including product freshness, availability, temperature control, and sanitation throughout the shift.

• Adhere to all security protocols and procedures.

Qualifications:

• High school diploma or equivalent is required.

• A minimum of 3 years of experience in customer service or supervisory roles within a retail or fast food environment.



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