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Principal Sales Operations Manager
3 months ago
PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.
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Principle Sales Strategy and Operations Manager
PagerDuty is seeking an experienced and highly skilled Principle Sales Strategy and Operations Manager. The ideal candidate will have a strong background in Strategy and Operations, Consulting and/or Business operations with 12+ years of experience in high tech. The Sales Strategy and Operations team is responsible for helping define and execute the strategy to support our best-in-class enterprise sales team. This role will report to the Sr. Director of Strategy and Operations. The candidate should be adept at breaking down complex problems, and frame these problems so that they can be operationally executed with measurable results. Being data-driven along with excellent written, verbal, and presentation skills will be important drivers of success.
Responsibilities
Leverage structured problem-solving techniques to drive operational rigor and improve processes across our sales organization
Analyze raw data to find actionable insights, detect risks and opportunities, and suggest solutions for how to bolster the performance of our sales teams and products
Work cross-functionally across Finance, Sales, GTM, and other key stakeholders to effectively implement strategic initiatives
Maintain a high level of professionalism, integrity, and discretion in handling confidential information
MINIMUM QUALIFICATIONS
12+ years of Strategy and operations, business operations or Consulting experience
Comfortable independently navigating and thriving in a fast-paced, dynamic environment.
Exceptional communication skills for clear and concise conveyance of complex ideas and data.
Comfortable with loosely defined requirements where you exercise your analytical skills to collaborate with the rest of the cross functional teams to build solutions
High degree of intellectual curiosity and self confidence
Demonstrated ability to build and maintain relationships across organizational levels.
DESIRED QUALIFICATIONS
Masters in Business, related technical field, or equivalent practical experience
Strong Looker, Tableau, or similar tools for data analysis
Work experience in a fast-growth environment
Advanced knowledge of spreadsheet and presentation tools along with building exec-facing presentations, and narratives
Ability to communicate complex ideas both verbally & in writing
PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.
This role is expected to come into our San Francisco office 1 day per week, so you can thrive in your new role and fully embrace being a Dutonian
The base salary range for this position is 142, ,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
Apply anyway We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.
PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.
Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.
Champion the Customer | Put users first to design great products and experiences.
Run Together | Build strong teams that amplify our impact on users.
Take the Lead | Disrupt and invent to be the first choice for users.
Ack + Own | Take ownership and action to deliver more efficiently to users.
Bring Your Self | Bring your best self to build empathy and trust with users.
Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
Company equity*
ESPP (Employee Stock Purchase Program)*
Retirement or pension plan*
Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
Paid volunteer time off - 20 hours per year
Company-wide hack weeks
Mental wellness programs
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.
Led by CEO Jennifer Tejada, PagerDuty's Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.
PagerDuty is Great Place to Work-certifiedTM, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site and @pagerduty on Instagram.
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
