Loan Sale Operations Manager

4 weeks ago

San Francisco, California, United States Lenderworks Full time

You are our competitive advantage. Our team of innovators and seasoned professionals fosters an environment where our teammates and our clients can thrive. Since 2011, our innovative structure and unique market positioning has offered personal and professional development opportunities that are unrivaled in the industry. Whether you are just launching your career or are looking to enhance your experience, your future begins at Lenderworks.

Lenderworks is a provider of infrastructure solutions for companies in the mortgage banking industry with a focus on creating powerful and innovative solutions for every client we serve. From Capital Markets, Compliance and Risk Management, Finance and Accounting, Post Production, Information Technology, Information Security, Solutions Development and Mortgage Technology, Lenderworks has created a space where people are recognized for their contribution, encouraged to be curious in their roles, and are given a healthy and collaborative environment for building trust and growing in their role.

Key Responsibilities:

  • Oversee all loan purchase activities, including receipt of purchase advice, upload to the system of record, data-entry and validation, and reconciliation of amounts received vs. expected.
  • Manage and monitor all technology platforms, automation, and programming conducting loan sale tasks.
  • Identify and resolve purchase advice errors and discrepancies, requiring communication with vendors, customer service representatives, counterparties, or internal teams.
  • Interact with vendors, lenders, investors, servicers, and Accounting to ensure loan transfers are accurate in management of principal, interest, and escrow transactions.
  • Reconcile account transactions updated to the LOS with the Accounting system of record, including loan sale, escrow payments, loan payments, warehouse paydowns, and payoffs.
  • Assist in the daily, weekly and/or monthly monitoring and reconciliation of loan payment postings, escrow disbursements, and other financial entries made both to the LOS and the Accounting system of record.
  • Responsible for constant reconciliation of all applicable systems and initiates the movement of loan funds to the appropriate parties in the settlement of all debits and credits.
  • Support customer service representatives in their efforts to retrieve applicable funds from counterparties.
  • Produce and maintain escrow transfer records, documents, and files required for both loan sale and internal escrow reconciliation.
  • Assist with projects, audits, and other related functions as needed.
  • Conduct all business in a professional and ethical manner to serve lenders and increase the goodwill and profit of the organizations.
  • Supervisory duties

Benefits:

  • Health Insurance
  • Dental insurance
  • Vision Insurance
  • 401(k)
  • Flexible spending account
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program

Requirements:

  • Two to five years of related experience and/or training, or equivalent combination of education and experience.
  • Two to three years of related experience in management or oversight of technology platforms or automation tools conducting related tasks.
  • Computer skills required: Expert-level Microsoft Office knowledge as well as experience with other advanced fintech tools and applications.
  • Other skills required: Prior mortgage experience required with CONV/FHA/VA/USDA loans, strong prioritization, organizational, time management, mathematical aptitude, problem solving, and multi-tasking skills. Ability to work collaboratively in fast-paced/high-volume environment.

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