Account Manager

1 month ago

Philadelphia, Pennsylvania, United States Johnson & Johnson Full time
Johnson & Johnson is recruiting for Account Manager for Auris Health, Inc.

- Johnson & Johnson Robotics and Digital Solutions located in Philadelphia, PA and covering Philadelphia area, Hershey, PA, and Delaware.

At Johnson & Johnson,we believe health is everything.

Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.

Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Learn more at


For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day.

Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.


We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve.

Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.


As a Field Sales Account Manager, this individual will serve as the point person for end to end program development and clinical success, including procedure sales, support and driving utilization for all Auris Surgical Robotics Technologies.

The Field Sales Account Manager will be primarily responsible for developing and executing business plans for assigned territories, leading clinical and technical product discussions and demonstrations as part of the sales process, referral education sales activities, conducting Business Review Program sessions, managing any post sales installation and will support after sales adoption and utilization of Auris Surgical Robotics products, including educating physicians and staff on the use of the products.


Core Job Responsibilities:

  • Develop and execute quarterly business plans which achieve procedure sales and disposable sales revenue targets within the assigned geographical territory.
  • Maintain a detailed, frequently updated and strategic business plan for the territory.
  • Present realistic sales forecasts to sales management on a consistent basis.
  • Work with the Field Sales Territory Manager counterparts to execute key strategic sales activities that maximize all Auris Health capital system sales and procedure sales.
  • Lead product technical and clinical demonstrations to ensure eventual sales and adoption of Auris Surgical Robotics technologies.
  • Execute key referral education activities that lead to increased procedure sales.
  • Implement post sales installation, implementation and adoption protocol in collaboration with the sales team and service team to achieve the desired business objective of the deal.
  • Support new customers in clinical adoption of Auris Surgical Robotics technologies.
  • Work with the customer to ensure customer can achieve their clinical and economic goals with the new technology and overall customer satisfaction driving higher customer utilization rates.
  • Must develop and maintain expert level knowledge of all Auris Surgical Robotics products and demonstrate a firm grasp of industry trends, understanding of market trends and develop strategies to stay ahead of the competition.
Qualifications

Required Knowledge/Skills, Education, And Experience

  • A minimum of a bachelor's degree and a minimum of 4 years of relevant Medical Device/ Healthcare and/or Business-to-Business sales experience is required
  • Demonstrated ability to learn and communicate technical product as well as clinical knowledge of disease states to physicians and economic buyers is a must.
  • The ability to travel extensively up to 75%, including overnight travel within the assigned territory is a must for the role.
  • Required to work in a hospital, ASC setting, attending live patient cases as when required as part of the job and wear necessary protective gear (i.e. lead aprons, masks, etc.).
  • Self-starter who performs well with autonomy and problem solver who can think critically in high pressure environments.
  • Works well with the team and frequently shares sales strategies key learning with sales management and with peers.
  • Receptive to constructive feedback and collaborates and works well within a matrix team environment.
  • Proven ability to articulate customer needs and feedback to the entire organization as needed.
  • Must be highly organized with the ability to manage multiple projects/tasks simultaneously and effectively prioritize projects and tasks.
  • Ability to communicate at a high level and high frequency level on a daily basis with sales management and the broader organization.
  • Ability to work in a regulated environment in compliance to ISO 13485 and 21 CFR 820.
Work Environment

This position operates in a field-based sales territory environment. This role requires a personal vehicle for field travel with a valid Driver's License. A monthly car allowance will be provided for the personal vehicle.

This role also requires a company issued computer and a cell phone will be needed and expensed monthly as well.

Physical Demands


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to:

talk, hear, stand, walk, type, and lift and handle lightweight computer and sales bags as well as demonstration equipment.


This position requires travel within the assigned geographical sales territory up to 75% of the time with frequent overnight hotel stays.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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