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Sales Support Specialist, HE BBY

3 months ago

Bloomington, United States LG Electronics USA Full time

LG's Mission is to be #1 by creating a better life for our customers. At LG we make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make "Life Good" As a global leader, we strive for greatness not only in the products we make but in our people. That is why we are currently seeking the newest innovator to join our dynamic team as a Sales Support Specialist (BBY) located in Bloomington, MN.. This role is onsite at our Bloomington Office.

Summary:

Sales Support Specialist responsible for growing LG's Home Entertainment market share for the Best Buy business. Assist Sales team in achieving and/or exceeding sales quotas by supporting the operational and analytical requirements within Best Buy's operation. This role is ONSITE in Minneapolis Office

Responsibilities:

  • Support sales and operational activities for Best Buy TV, AV and IT categories
  • Participate in execution of sales strategy with periodic tracking and reporting
  • Develop and maintain operational and product knowledge for TV, AV and IT business categories
  • Review, validate, submit MDF approvals
  • Support AR and SFM processing
  • Support VMI and SPMS submissions
  • Support sales enablement and LG Field team activities in Best Buy stores
  • Own claims post audit process working with AR team
  • Order and manage demo product requests via sales portal
  • Provide WERCSmart (Hazmat) product submissions
  • Ensure weekly PO accuracy
  • Monitor and report competitive activity
  • Provide timely observations of trends with corrective actions and reporting utilizing Best Buy & LG business platforms
  • Lead process for AR reconciliations and various accounting processes with Best Buy
  • Ensure product compliance in store & on web site
  • Lead promotional execution process with Best Buy
  • Perform site walks identifying 3rd Party Seller price degradation in the marketplace working with the Go to Market team to correct
  • Provide ongoing reviews of existing content and troubleshooting of issues across the Best Buy platforms
  • Manage administrative tasks with support from BBY sales team
  • Ensure proper levels of inventory in line with sales forecasts
  • Coordinate new product submissions & launches across categories and various teams with an eye for detail, accuracy and time to site.
  • Management and reporting of KPIs with deep dive analysis to identify opportunities and drive plans for improvements.
  • Partner and communicate with key Best Buy contacts and systems to optimize LG business and sales that achieve company KPI's
  • Acting back up for account manager as needed (out of office, etc.)

Qualifications:

  • Bachelors required
  • 4+ years of Sales and/ or Sales Operations experience with a proven track record of results
  • Strong relationship builder and excellent communication skills
  • Outstanding organizational and analytical skills
  • Ability to digest and report out key business data trends such as market share
  • Solid business acumen
  • Strong Excel and PPT skills
  • Ability to work with multiple cross functional teams in a fast-paced environment to achieve desired results
  • Location: Minneapolis Office

At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take in account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies, where applicable, the salary range listed may not reflect all geographic differentials applied .



LG Electronics, USA Inc., LG Mobile Research USA LLC, LG Electronics, Alabama, Inc., LGEVU and Zenith Electronics LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the Company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics.