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Community Manager

3 months ago

Norton, United States Jones Street Residential Full time
Company Overview

Jones Street Investment Partners, LLC specializes in real estate investments, focusing on multifamily properties in the Northeast and Mid-Atlantic regions. Through strategic acquisitions since 2014, JSIP has built a portfolio spanning over 6,000 units across eight states, with assets under management exceeding $1.7 billion. An affiliated company, Jones Street Residential, Inc. (JSR), was established in 2017 to streamline community management within the JSIP portfolio.

Role Overview

As a Community Manager, you will take charge of the daily operations of the property, driving financial and operational excellence. Your commitment to exceptional customer service will foster a vibrant sense of community among residents. Additionally, you will lead on-site personnel to ensure seamless operations in line with company standards.

Key Responsibilities
  • Set a positive example by embodying the core values and culture of Jones Street Residential.
  • Supervise leasing professionals and stay informed about market trends and competition.
  • Maximize property occupancy through effective marketing strategies and leasing initiatives.
  • Manage financial goals, maintain accurate records, and ensure compliance with company standards.
  • Address resident concerns promptly to enhance satisfaction and manage capital projects efficiently.
  • Implement resident retention programs and oversee community appearance and maintenance.
  • Provide leadership and training to staff, following proper protocols for emergencies and legal matters.
  • Deliver regular reports to track community and financial performance, and participate in budget planning.
  • Guide the leasing and renewal processes with a focus on customer service and revenue growth.
  • Conduct unit inspections as needed and perform other duties as assigned.
Requirements
  • Bachelor's Degree
  • Preferred certifications: CAM, ARM, or similar industry designations
  • Proficiency in Microsoft Office Suite and property management software like Yardi
  • Experience with 40B projects is a plus
  • Excellent communication, organizational, and time management skills
  • Ability to work in a fast-paced environment and handle confidential information with integrity
Perks
  • Comprehensive Health Benefits (Medical, Dental & Vision)
  • Retirement Plans (401k, IRA)
  • Various Insurance Coverage (Life, AD&D, Disability)
  • Paid Time Off (Vacation, Sick Days & Public Holidays)
  • Parental Leave Support
  • Opportunity for Career Growth
Jones Street Residential Inc. is committed to diversity and equal opportunity in employment without discrimination based on race, color, religion, gender, nationality, age, or other protected characteristics.