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Business Operation Specialist
3 months ago
Business Operation Specialist
Location:- Seattle, WA (Hybrid Schedule)
Duration:- 12 Months
Pay rate:- $45 - $53/hr W2.
Responsibilities of Business Operation Specialist
- Manage a backlog of incoming operations tasks, prioritize tasks, and ensure timely completion.
- Provide training and support to the team to ensure they are equipped to carry out their roles effectively.
- Manage all aspects of partner onboarding, campaign setup and launch.
- Participate in projects and initiatives aimed at improving operational performance and enhancing customer satisfaction.
- Develop and maintain strong relationships with partners, stakeholders, and other teams within the company.
Requirements for Business Operation Specialist
- Experience in operation excellence, or partner service/support or training. Excel in end-to-end process creation, improvement and documentation and drive operation excellence through projects.
- 3-6 years of operation experience with a track record of delivering high-quality results for technology company.
- Advanced knowledge of Excel for data analysis and reporting.
- Proficient with Excel and SalesForce.
- must have SOP experience
- Experience supporting online commission-based partnerships preferred.