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Customer Service Sales Specialist

2 months ago

Malvern, United States Comrise Full time

Contract - 12 months

Responsibilities:

• Supporting multiple departments within company sales and service with the creation and maintenance of customer and field personnel accounts

• Working in SAP, Oracle Sales Cloud, MS Outlook, MS Teams and MS PowerApps simultaneously to monitor and respond to requests

• Ensuring data integrity by validating requests for accuracy, identifying/preventing instances of data duplication and following company protocols and business-specific guidelines

• Closely monitoring activity performed by department RPA (Robotic Process Automation) and intervening as needed

• Periodically providing after-hours support, including some weekends, especially for financial quarter close events

• Approximately 10% travel required

Edit Responsibilities

Qualifications

Knowledge/Experience:

• Demonstrated ability to remain organized and multitask while managing a high volume of requests

• Excellent written and oral communication skills

• Microsoft Office Suite of products including Outlook, Word and Excel required

• Experience working with PowerApps and PowerBI a plus

• Experience working with SAP and/or Oracle Sales Cloud a plus