Customer Service Representative

17 hours ago


Malvern, Pennsylvania, United States Randstad Full time
Job Summary

Randstad is seeking a highly skilled Customer Service Representative to join our team. As a Call Center Support Specialist, you will be the initial point of contact for clients, providing exceptional service and support through strong interpersonal and client relationship management skills.

Key Responsibilities
  • Provide exceptional client service through strong interpersonal and client relationship management skills.
  • Serve as the initial point of contact for clients, following standardized procedures to meet client needs.
  • Self-sufficient and able to utilize multiple resources to find answers and resolutions independently while meeting department efficiency metrics.
  • Document client and team feedback in support of service improvement efforts within the business.
  • Use a consultative approach to position products and services to clients.
Requirements
  • 2 years of experience in a call center or customer service role.
  • Experience level: Experienced.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

This posting is open for thirty (30) days.



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